BENJAMIN DUEMAN

• Managing the end-to-end recruitment life cycle across a specific remit for the Employment Services business
• Collaborate with leadership to conduct job analyses and align recruitment strategies with organizational goals
• Conduct meticulous resume reviews and initial phone screenings.
• Developed strong talent pipelines by utilizing various sourcing techniques, including social media, job boards, and networking events.
• Reduced time-to-fill for open positions by implementing efficient recruitment strategies and effective collaboration with hiring managers.
• Optimized employer branding efforts by creating engaging content for company career pages, social media platforms, and other marketing channels.
• Administer assessments to evaluate candidate suitability
• Ensure strict adherence to employment regulations and guidelines
• Ensure smooth onboarding in collaboration with HR

• Case management of job seekers under the Disability Employment Services stream
• Conduct thorough assessments to understand clients' abilities, goals, and potential barriers
• Develop personalized employment plans tailored to individual needs and aspirations
• Provide guidance on job search strategies, resume development, and application processes
• Align clients with appropriate employment opportunities based on skills, qualifications, and preferences
• Facilitate connections between clients and prospective employers
• Offer interview preparation and coaching to enhance clients' confidence and performance

• Supporting the floor activities in the warehouse
• Followed safety procedures and guidelines to maintain safe working environments
• Used equipment properly to avoid workplace hazards or injuries
• Resolved issues quickly to maintain productivity goals
• Took on additional shifts during peak work periods to keep projects on schedule
• Assembled and tested various products to meet production requirements and quality control standards
• Collaborated with team members to optimize workflow, resulting in increased productivity and reduced downtime
• Performed routine quality checks on finished products, ensuring adherence to company standards before shipping out units

Recruitment

• Collaborated with the Business COOs office to determine hiring targets for Graduate and Intern programs
• Managed the job posting and assessment workflow on Taleo
• Addressed and managed all candidate queries related to the Graduate & Intern programmes
• Conducted assessment of Hirevue video interviews, shortlisting candidates for further processing
• Collaborated with the Country Talent Acquisition Specialist to arrange and facilitate interviews with the business
• Functioned as a liaison between external vendors, new hires, and internal stakeholders

Graduate & Intern Programme Management

• Orchestrated end-to-end life cycle management of the Bank’s junior talent proposition across Asia, Africa, and the Middle East, covering recruitment, onboarding, global induction, development, deployment, and alumni engagement
• Governed the execution of the global Graduate & Intern Programme in collaboration with Graduate Talent Managers, encompassing Financial Markets, Transaction Banking, Corporate & Institutional Banking, Corporate Finance, Commercial Banking, Wealth Management, Retail Banking, ITO, and Risk & Compliance
• Collaborated with Business managers and HRBPs to design rotations aligned with business needs, ensuring optimal development for Graduates & Interns
• Led engagement and deployment of talent in frontline business roles post-program, partnering with Group Talent, Business, and Country TA teams
• Accountable for designing, preparing, and delivering branded support around communication

Learning Operations

• Defined the annual learning calendar, strategically outlining all learning interventions
• Oversaw and monitored completion of all mandatory Group and Business e-learnings for Graduates through the SABA learning management system
• Managed enrollment and logistics for graduates in specific business training programs
• Evaluated learning program success and provided feedback to the Head of Talent
• Coordinated global networking events and webinars to sustain junior talent engagement
• Facilitated logistics for the Bank’s Accelerator Programme in collaboration with Group Talent

Succession Planning

• Managed global succession planning with a focus on legislative and regulatory compliance worldwide
• Collaborated with Country/Regional HR teams to share and align country-specific plans with governing standards
• Ensured alignment of received plans with established standards and identified gaps for resolution with HR teams and stakeholders
• Proactively highlighted vacant roles and high vacancy likelihood, utilizing plans for internal resourcing
• Continuously monitored Senior Leadership announcements, updating changes in the succession plan repository

Operations Management

• Project-managed talent products, conducting current state assessments and mapping processes to enhance alignment, efficiency, and effectiveness within HR while leveraging technology
• Standardized process operating instructions and mapped all talent interventions for streamlined operations
• Defined and reviewed quarterly KPIs, ensuring all deliverables meet defined TAT
• Identified opportunities for improved efficiencies and enhanced employee experience
• Collaborated with the process engineering team to update and map process steps in ARIS
• Supported Group HR teams with standard and ad hoc reports on Graduate Programs, Succession Planning, and other talent interventions
• Provided meaningful people metrics on headcount, attrition, performance, and job requisitions

• Provided guidance and support to employee queries and concerns related to HR policies, procedures, benefits, and general employment matters
• Assisted employees with questions and concerns regarding benefits programs, including health insurance, retirement plans, and other employee perks
• Clarified company policies and procedures to employees, ensuring they understand and adhere to HR guidelines
• Collaborated with other HR team members to address complex issues and improve overall HR service delivery
• Reinforced the value of the knowledge management portal for efficient information retrieval
• Implemented systematic reviews and updates on a regular basis to uphold the precision and relevance of information within the HR knowledge management system

• Managed end-to-end recruitment processes, ensuring the acquisition of top talent to meet organizational needs
• Effectively managed payroll operations, ensuring accuracy and compliance with established policies and regulations
• Oversaw performance management initiatives, implementing strategies to enhance employee productivity and development
• Addressed and resolved employee grievances, fostering a positive work environment and ensuring fair and timely conflict resolution
• Executed various HR generalist activities, contributing to the seamless functioning of HR operations and supporting organizational goals

• Managed the end-to-end recruitment for clients within the Banking, Financial Services, and Insurance (BFSI) sector
• Led high-volume hiring initiatives, ensuring seamless execution and timely fulfillment of staffing needs
• Conducted executive searches to identify and attract top talent for key leadership positions
• Managed middle management recruitment, emphasizing efficiency and quality in candidate selection
• Oversaw lateral recruitment efforts, fostering a strategic approach to meet organizational goals
• Stay informed about industry trends and salary benchmarks
• Use market knowledge to advise clients on competitive hiring strategies
• Track and report on key performance metrics, such as time-to-fill, candidate satisfaction, and successful placements