BENJAMIN FOUNTAIN-COWLING
MELTON WEST,VIC
Summary
Skilled in time management and customer service, I excelled in delivering top-notch service at Uber Eats, mastering route planning to minimize delays. Demonstrated ability to handle multiple clients with care, ensuring secure and timely deliveries. My proficiency in first aid and adept customer interactions highlight my dedication to safety and satisfaction.
Overview
13
13
years of professional experience
1
1
Certification
Work History
COURIER
SILVERWINGS TRANSPORT
06.2023 - 10.2023
- Operated company vehicles safely while following local traffic laws and speed limits
- Operated company vehicles to transport, deliver and pick up packages on assigned routes
- Successfully planned and managed delivery routes for multiple clients to ensure timely delivery of packages
- Demonstrated excellent customer service skills when interacting with clients and customers
- Ensured that all packages were handled carefully and securely during transport, minimizing damage or loss
- Used cell phones and radios to upload time, delivery and shipment information onto company website or database
- Assisted with loading and unloading of parcels for delivery
- Remained flexible for spontaneous pickup requests and pickup locations.
EATS DELIVERY DRIVER
UBER EATS
11.2021 - 06.2022
- Delivered exceptional customer service by expertly handling routine deliveries and any customer concerns
- Minimized delays by learning local roads thoroughly and using mobile GPS to easily avoid traffic issues
- Offered customers top-notch service as contractor for wide range of local restaurants
- Ensured customers received their orders in a timely manner, providing excellent customer service at every opportunity
- Checked delivery addresses and verified correct food delivery.
DELIVERY DRIVER
RUBY'S PIZZA AND PASTA
08.2019 - 11.2019
- Serving customers and assisting them with enquiries
- Tidying shelves and ensuring products are displayed effectively
- Pricing and tagging items
- Merchandise displays
- Quality Control - Removing defective products from shelves
- Pick and pack orders
- Quality control.
Storeman
DBF Tool Supplies
06.2011 - 11.2011
- Pick and pack orders
- Quality control
- House keeping
Customer Service
Best&Less
01.2011 - 04.2011
- Serving customers and assisting them with enquiries.
- Tidying shelves and ensuring products are displayed effectively.
- Pricing and tagging items
- merchandise displays
- Quality control
- Removing defective products from shelves
Education
RSA Certification
Genu Training
2023
Hygenic Practices And Food Safety
Genu Training
2023
Financial Transaction Certification
Genu Training
2023
White Card
Edway Training
2018
YR 11 -
MELTON SECONDARY COLLEGE
Melton, VIC01.2011
Skills
- Time management
- First aid knowledge
- Customer service
- Route planning
- Problem-Solving
- Working Independently
Certification
- COMPLETED WHITE CARD TRAINING, EDWAY TRAINING, 01/01/01
- COMPLETED LF TRAINING, FORESITE TRAINING, 01/01/01
- CERTIFICATION - RSA, GENU TRAINING, 01/01/02
- CERTIFICATION - HYGIENIC PRACTICES AND FOOD SAFETY, GENU TRAINING, 01/01/02
- CERTIFICATION - FINANCIAL TRANSACTIONS, GENU TRAINING, 01/01/02
Timeline
COURIER
SILVERWINGS TRANSPORT
06.2023 - 10.2023
EATS DELIVERY DRIVER
UBER EATS
11.2021 - 06.2022
DELIVERY DRIVER
RUBY'S PIZZA AND PASTA
08.2019 - 11.2019
Storeman
DBF Tool Supplies
06.2011 - 11.2011
Customer Service
Best&Less
01.2011 - 04.2011
RSA Certification
Genu Training
Hygenic Practices And Food Safety
Genu Training
Financial Transaction Certification
Genu Training
White Card
Edway Training
YR 11 -
MELTON SECONDARY COLLEGE
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