Summary
Overview
Work History
Education
Skills
Accomplishments
References
Timeline
Generic

Benjamin Glynn

Prahran

Summary

Accomplished Senior Product Specialist and State Field Trainer with 7+ years of experience in sales and education within the DePuy Synthes Trauma Sales team. Known for consistently delivering outstanding results in technical expertise, strategic sales planning, and leadership development.

Demonstrates exceptional proficiency in account management and negotiation, supported by strong, collaborative relationships with internal and external stakeholders. Skilled in leveraging customer insights to drive strategic sales initiatives and deliver tailored solutions that address market and client needs.

A dynamic team contributor with proven strengths in leadership, detailed strategic planning, and exceptional organizational abilities. Actively invests in professional growth through targeted online courses in marketing, leadership, and communication to stay ahead of industry trends and foster continuous improvement.

Overview

12
12
years of professional experience

Work History

Senior Product Specialist

DePuy Synthes
01.2022 - Current

Responsibilities and Achievements

  • Demonstrated strong leadership and account management expertise as a senior member of the Trauma Sales Team, consistently driving results and fostering team success.
  • Consistently achieved and exceeded sales KPIs for 6 consecutive years, maintaining account growth through the successful launch of New Product Introductions (NPIs).
  • Excelled in NPI Launch Excellence, leveraging insights, strategic planning, and commercial teaching to achieve success.
  • Led peer-to-peer mentoring, fostering collaboration, teamwork, and knowledge-sharing within the team.
  • Delivered impactful strategic account management, ensuring sustained growth and client satisfaction.
  • Conducted meticulous business and sales analytics using Tableau and OneForce platforms to inform data-driven decisions and strategies.
  • Built and maintained strong relationships with Key Opinion Leaders (KOLs) in the Victorian and international orthopaedic communities, enhancing brand influence.
  • Delivered compelling Commercial Education presentations to the APAC audience across a broad range of clinical and strategic topics, showcasing expertise and thought leadership.

Trauma Field Trainer

DePuy Synthes
03.2020 - Current

Responsibilities and Achievements

  • Led clinical and product training for new employees within the Trauma Sales business unit, ensuring seamless onboarding and skill development.
  • Maintained a consistent standard of expertise across the Victorian Sales Team by identifying knowledge gaps and focusing on targeted future training initiatives.
  • Delivered measurable outcomes by utilizing OneForce Coaching Plans to track and enhance individual and team performance.

Applied situational leadership and professional mentoring skills to:

  • Tailor communication and coaching strategies based on individual learning styles, motivations, and abilities.
  • Develop personalized coaching plans to align with preferred learning methods.
  • Inspire and mentor team members, fostering engagement and elevating technical proficiency.
  • Set clear expectations and provide constructive, actionable feedback to drive continuous improvement.

Enhanced expertise through specialized training in:

  • Coaching and Feedback: One MD Coaching and Feedback program.
  • Effective Communication: Formal writing skills for field trainers.
  • Sales Strategy: Challenger Sales Training.

Product Specialist - Trauma

DePuy Synthes
01.2019 - 01.2022

Key Achievements and Responsibilities

  • Successfully managed and strategically planned for the single largest Trauma account within DePuy Synthes, driving exceptional results and maintaining its flagship status.
  • Achieved consistent business growth, exceeding KPIs through the acquisition of new accounts and strategic expansion of existing market share.
  • Delivered a $700k+ increase in revenue over three years within a highly competitive flagship account, demonstrating strong sales acumen and strategic planning.
  • Excelled in capital sales, underscoring expertise in high-value transactions.
  • Played a pivotal role in the education and development of training registrars and junior orthopaedic consultants by conducting advanced technical training workshops, fostering skill growth and expertise within the industry.
  • Recognized for outstanding performance and team contribution, receiving the prestigious ‘DePuy Synthes Sales Team of the Year’ award in 2021.

Clinical Specialist - Trauma

DePuy Synthes
02.2018 - 12.2018

Responsibilities and Achievements

  • Delivered accurate and insightful advice on the DePuy Synthes Trauma product portfolio to both internal and external stakeholders, ensuring informed decision-making and customer satisfaction.
  • Established comprehensive clinical and technical expertise across a diverse product portfolio, becoming a trusted resource within the organization.
  • Achieved exceptional results in sales training, mastering the Integrity Selling model, and excelling in Basic and Advanced Trauma training programs, reflecting a commitment to continuous improvement and professional excellence.
  • Demonstrated a high level of motivation, collaboration, and teamwork, fostering a supportive and productive team environment.

Osteopath & Business Director

Mosaic Health
04.2013 - 01.2018

Key Responsibilities and Achievements

  • Successfully balanced dual responsibilities in Clinical Practice and Business Development, demonstrating versatility and strategic focus.
  • Delivered expert care in Osteopathy, while managing all aspects of business growth and development, including sales strategies and client acquisition.
  • Developed and executed effective B2B and B2C marketing strategies, driving brand awareness and engagement.
  • Utilized data analytics to optimize online marketing campaigns, ensuring data-driven decision-making and measurable outcomes.
  • Designed and conducted educational sessions and tutorials for clinical staff, fostering professional growth and enhancing team expertise.
  • Drove business growth by cultivating relationships with a diverse network of local external stakeholders, strengthening community ties and expanding market reach.

Education

Master of Science - Health Science

Victoria University
Melbourne, VIC
2012

Bachelor of Science - Clinical Science

Victoria University
Melbourne, VIC
2010

Skills

  • Sales expertise/Account management
  • Strategic Planning & Sales Analytics
  • Insight Generation
  • Market/Competitor Analysis
  • Exceptional Clinical & Technical Skills
  • Collaboration & Leadership
  • Commercial Education & Mentoring
  • Verbal & Written Communication
  • Negotiation

Accomplishments

  • DePuy Synthes Sales Person of the Year - 2023
  • DePuy Synthes Trauma Sales Person of the Year - 2023
  • JnJ Perpetual Achievement Award - 2023
  • DePuy Synthes Sales Excellence Award - 2022
  • DePuy Synthes Team of the Year - 2021
  • DePuy Synthes Advisory Board member - 2023/2024

References

Available upon request

Timeline

Senior Product Specialist

DePuy Synthes
01.2022 - Current

Trauma Field Trainer

DePuy Synthes
03.2020 - Current

Product Specialist - Trauma

DePuy Synthes
01.2019 - 01.2022

Clinical Specialist - Trauma

DePuy Synthes
02.2018 - 12.2018

Osteopath & Business Director

Mosaic Health
04.2013 - 01.2018

Master of Science - Health Science

Victoria University

Bachelor of Science - Clinical Science

Victoria University
Benjamin Glynn