Benjamin Joseph Donoghue
MELBOURNE,VIC
Summary
Highly skilled Bartender Supervisor with comprehensive experience in overseeing bar operations and managing staff. Strengths include the ability to create innovative drink recipes, implement effective cost controls and maintain highest standards of customer service. Notable for elevating business success through hands-on leadership and direct training of team members. Known for contributing positively to work environment with proactive demeanor and problem-solving skills.
Overview
19
19
years of professional experience
2009
2009
years of post-secondary education
Work History
Bartender Supervisor
The plough inn
Southbank, QLD
03.2025 - 03.2026
- Supervised bar staff to ensure efficient drink preparation and service.
- Trained new bartenders on cocktail recipes and customer service standards.
- Managed inventory levels and ordered supplies to maintain stock availability.
- Resolved customer complaints promptly to maintain a positive atmosphere.
- Coordinated staff schedules to optimize coverage during peak hours.
- Monitored bar operations for quality control and service consistency.
- Monitored daily sales transactions to ensure accuracy.
- Assisted in resolving customer complaints or issues quickly and courteously.
- Inspected bar area to ensure cleanliness and proper setup.
- Monitored daily checklists and side worksheets to keep other bar staff members on task.
- Maintained accurate records of financial transactions using POS systems.
Venue Manager
Hellbound Brisbane
New Farm, Qld
07.2022 - 02.2025
- Managed venue operations, ensuring smooth service
- Monitored inventory levels, ordering supplies as needed for ongoing operations.
- Developed and maintained relationships with vendors for supplies.
- Managed daily bar operations and staff scheduling for efficient service.
- Maintained inventory levels and ordered supplies to ensure bar readiness.
- Implemented safety protocols to ensure compliance with local regulations and standards.
Forklift Driver
Inghams Cold Storage and Distribution Center
10.2020 - 07.2022
- Stock picking for outbound orders via trucking
- High Reach and LF forklift Operation
- RF Gun outbound stock management via internal operation system
- Cold stock management in -5c to -35c rooms
- Truck Loading and checking via operation standards while following management guidelines
- Guidelines and compliance via SWPs of internal stakeholders
- Manual Handling and Machine Operation of up to 25kg via safe lifting and movement techniques
Cook
Hellbound Brisbane
06.2019 - 07.2020
- Food Preparation
- Cooking
- Stocktake
- Cleaning of the kitchen
- Working on my own
- Ordering
- Specials planning
- Customer service
Bartender/Barista
Reef Seafood and Sushi Gasworks
08.2019 - 03.2020
- Cooking
- Keg Changing and Line Cleaning
- Money Handling
- Extensive Wine Knowledge of Current Stocked Wines
- Customer service
- Tap Use and Cleaning
- Making Coffee and Tea
- Closing of Bar and Restaurant
Decant Section Shift Lead/Forklift Operator
Kmart Distribution Center
06.2018 - 12.2018
- Pick And Pack duties
- Counter Balance Forklift Duties (Stacking and Unstacking FB2 Bins/Splitting Stock Stacks/Pallet Stacking/Stock Movement,Ect)
- Manual decanting of inbound stock
- Operation of Crown two/three long pallet riders
- RF scanning duties
- Full pallet stock running to chosen stores
- Stock picking for decanting teams
- Stock dropping into racking for HR putaway
- Pallet stacking on store declines
- Infeed stock mover for store declines
- Ensuring plentiful work for decating team and correct stock
Process Worker/Dry mixes
Kerry’s Ingredients
01.2018 - 06.2018
- Mixing of ingredients into industrial blender
- RF Scanning
- Ingredient checking on all available stock
- Operation of heat sealer
- Operation of bag stitcher
- Checking of all weights – bags
- Operation of pallet jack
- Fill bags from Hopper
- Production sheet and maintenance of internal database
- Commercial Freezer room – stock rotation
- VFFS boxing
- Downpacking
- Bulker bagging
Head Cook/Bar Tender/Barista
Treehouse Cafe & Bar
04.2017 - 11.2017
- Food Preparation
- Cooking
- Stocktake
- Cleaning of the kitchen
- Ordering
- Specials planning
- Customer service
- Drink Making
- POS & Eftpos Shift Totalling
- Closing of Bar and Cafe
- Making of Coffee
Head Cook
Toombul Bowls Club
10.2016 - 04.2017
- Food Preparation
- Cooking
- Stocktake
- Cleaning of the kitchen
- Working on my own
- Ordering
- Specials planning
- Customer service
- Shift Planning/Making Rosters
- Function Planning
Permanent Cook/ FOH
Stellarossa Banyo
07.2016 - 10.2016
- Food Preparation
- Cooking
- Stocktake
- Cleaning of the kitchen
- Working on my own
- Ordering
- Specials planning
- Customer service
- Handling of money
Carpenters Labourer
11.2015 - 02.2016
- Cement drilling for support anchors
- Use of Power tools
- Use of Pneumatic tools
- Plumbing off all bearers
- Fitting of roller doors
- Fitting of personal access door
- Frame building for fitment of windows
- Roof Instillation
Casual/ Part Time Chef
Coffee Club Sandgate
02.2014 - 11.2015
- Food Preparation
- Cooking
- Stocktake
- Cleaning of the kitchen
- Immaculate food presentation
Tyre Fitter/Front End Specialist
Hendra Secondhand & New Tyres
02.2013 - 02.2014
- Independent use of tire fitting machine
- Pneumatic tools
- Power tools
- Forklift experience
- Customer service
Casual/ Part Time Chef
The Coffee Club – Redcliffe
01.2013 - 03.2013
- Food Preparation
- Cooking
- Stocktake
- Cleaning of the kitchen
- Immaculate food presentation
Deckhand on a Trawler
Capricorn Seafood’s
10.2012 - 10.2012
- Preparing meals for crew
- Working on sorting table
- General cleaning of vessel
Tyre Fitter/ Front End Specialist
Hendra Second Hand and New Tyres
06.2012 - 10.2012
- General tyre fitting
- Stocktake
- Independent use of tire fitting machine
- Pneumatic tools
- Power tools
- Forklift experience
- Customer service
Casual/ Part time Chef (night time)
The Coffee Club – Albany Creek
01.2012 - 01.2012
- Food Preparation
- Cooking
- Stocktake
- Cleaning of the kitchen
- Immaculate food presentation
Car Detailer (day time)
Brisbane Car Care - Kedron
01.2012 - 01.2012
- All aspects of detailing cars
- General cleaning of work shed
- Responsible use of Chemicals
Apprentice Chef – Partial Completion
The Coffee Club – Sandgate and Albany Creek
01.2009 - 01.2012
- Food Preparation
- Cooking
- Stocktake
- Cleaning of the kitchen
- Immaculate food presentation
Tyre Fitter / Detailer
Coleman Tyres
01.2008 - 01.2009
- Tyre fitting
- Detailing of vehicles
- General cleaning of workshop
- Stocktake
- Independent use of tire fitting machine
- Pneumatic tools
- Power tools
- Forklift experience
- Customer service
Customer Service Assistant
Deagon Newsagency
01.2007 - 01.2008
- Customer service
- Stock replenishment
- Cash handling and EFTPOS
- Setting up displays
- General cleaning of the store
Education
RMLV - Responsible Management Of Licensed Venues
CTA Training Specialist
05.2024 - 05.2025
High school -
Sandgate District high school
SandgateSafety Induction Card - Australian recognized
Certificate III -
Commercial Cookery
Skills
- Customer service skills
- Ability to build rapport
- Effective written communication
- Effective verbal communication
- General labouring skills
- General worksite cleaning experience
- Operating power tools
- Operating manual tools
- Knowledge of Occupational Health and Safety standards
- Fast learner
- Efficient worker
- Adaptability
- Teamwork
- Autonomous work
- Quick learner
- Strong communication skills
- Strong interpersonal skills
- Commitment to improvement
- Safety focus
- Construction White Card
- Forklift Licence - LF
- Safety compliance
- Staff training
- Bar operations
- Financial transactions
- Bartending expertise
- POS system operation
- Complaint handling
- Customer engagement
- Collaborative mindset
References
- John Tremble, Head Chef, The Coffee Club – Sandgate, 0450 001 552
- Warren Hume, Owner / Operator, Deagon Newsagency, 07 3269 6143
- Matthew Peterson, Owner, Hendra/ Bundall Second Hand and New Tyres, 0415 115 242
Transport
Own reliable vehicle and C Class Manual Open licence
Timeline
Bartender Supervisor
The plough inn
03.2025 - 03.2026
RMLV - Responsible Management Of Licensed Venues
CTA Training Specialist
05.2024 - 05.2025
Venue Manager
Hellbound Brisbane
07.2022 - 02.2025
Forklift Driver
Inghams Cold Storage and Distribution Center
10.2020 - 07.2022
Bartender/Barista
Reef Seafood and Sushi Gasworks
08.2019 - 03.2020
Cook
Hellbound Brisbane
06.2019 - 07.2020
Decant Section Shift Lead/Forklift Operator
Kmart Distribution Center
06.2018 - 12.2018
Process Worker/Dry mixes
Kerry’s Ingredients
01.2018 - 06.2018
Head Cook/Bar Tender/Barista
Treehouse Cafe & Bar
04.2017 - 11.2017
Head Cook
Toombul Bowls Club
10.2016 - 04.2017
Permanent Cook/ FOH
Stellarossa Banyo
07.2016 - 10.2016
Carpenters Labourer
11.2015 - 02.2016
Casual/ Part Time Chef
Coffee Club Sandgate
02.2014 - 11.2015
Tyre Fitter/Front End Specialist
Hendra Secondhand & New Tyres
02.2013 - 02.2014
Casual/ Part Time Chef
The Coffee Club – Redcliffe
01.2013 - 03.2013
Deckhand on a Trawler
Capricorn Seafood’s
10.2012 - 10.2012
Tyre Fitter/ Front End Specialist
Hendra Second Hand and New Tyres
06.2012 - 10.2012
Casual/ Part time Chef (night time)
The Coffee Club – Albany Creek
01.2012 - 01.2012
Car Detailer (day time)
Brisbane Car Care - Kedron
01.2012 - 01.2012
Apprentice Chef – Partial Completion
The Coffee Club – Sandgate and Albany Creek
01.2009 - 01.2012
Tyre Fitter / Detailer
Coleman Tyres
01.2008 - 01.2009
Customer Service Assistant
Deagon Newsagency
01.2007 - 01.2008
High school -
Sandgate District high school
Safety Induction Card - Australian recognized
Certificate III -
Commercial Cookery