Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Interests
Timeline
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Benjamin Lafitte

Benjamin Lafitte

Perth,WA

Summary

Adept at crafting quality cocktails and enhancing customer satisfaction, I leveraged my expertise in drink preparation techniques and customer service at Hotel Du Louvre. My proactive approach to inventory management and dedication to cleanliness significantly improved service efficiency. Known for suggestive selling and strong multitasking, I consistently tryed to exceeded customer expectations, fostering loyalty and repeat business.


Overview

2
2
years of professional experience

Work History

Bartender

Hotel Du Louvre, 4 Stars
05.2024 - 01.2025

At this time i had two bartending job, the main one was "Au Bureau" and during my rest days i would work at "The Louvre" next to the famouse Paris Musueum

  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
  • Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
  • Assisted with staff training, sharing expertise in bartending techniques and customer service best practices.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Educated customers on drink options, making personalized recommendations based on preferences or dietary restrictions.
  • Ensured compliance with health and safety regulations, routinely checking and documenting bar cleanliness and equipment functionality.
  • Enhanced dining experience, suggesting food and drink pairings that complemented menu offerings.
  • Resolved customer complaints with empathy and professionalism, turning potentially negative experiences into positive ones.
  • Kept bar stocked with liquors, juices and garnishes for drinks.
  • Prepared garnishes by evenly slicing and pitting fruits.

Bartender

Au Bureau
02.2024 - 01.2025
  • Served high customer volumes during special events, nights, and weekends.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.
  • Prepared garnishes by evenly slicing and pitting fruits.
  • Regularly cleaned and sanitized bar area, beer lockers, refrigeration and storage areas.
  • Tracked bar stock levels and promptly replenished low materials to prevent shortages.
  • Prepared custom drink orders by accurately measuring and mixing house ingredients.
  • Kept bar stocked with liquors, juices and garnishes for drinks.
  • Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
  • Fostered culture of teamwork, collaborating with colleagues to ensure smooth operation during high-traffic periods.
  • Managed inventory to prevent shortages, conducting weekly stock checks and placing timely orders.
  • Ensured compliance with health and safety regulations, routinely checking and documenting bar cleanliness and equipment functionality.
  • Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift

Bartender Apprentice

Disneyland Resort
12.2023 - 06.2024
  • Demonstrated adaptability by quickly learning new drink recipes and menu offerings upon request from customers or supervisors.
  • Maintained clean and sanitary bar by washing, wiping and sterilizing counters, sinks, utensils, shelves and storage areas.
  • Enhanced customer experience by providing friendly and attentive service.
  • Supported fellow team members during high-volume periods, fostering a collaborative work environment.
  • Took beverage orders from guests or servers and accepted payment in cash or processed credit card transactions to capture revenue.
  • Participated in regular training sessions on mixology techniques, enhancing skills for faster drink preparation times.
  • Prepared mixes and garnishes and stocked glassware, condiments, beer and paper products to facilitate efficient operation.
  • Assisted head bartender with inventory management, ensuring sufficient stock levels for efficient bar operations.
  • Gained proficiency in using bartending tools such as shakers, strainers, and jiggers for precise drink preparation.
  • Assisted Bartender in preparing and serving alcoholic and non-alcoholic drinks based on ingredients provided.
  • Implemented responsible alcohol service practices, identifying signs of intoxication and refusing service when necessary.
  • Arranged bottles and glasses in attractive and functional position to support efficient drink preparation and promotion of beverages.
  • Kept bar stocked with liquors, juices and garnishes for drinks.
  • Upheld strict regulations for safe alcohol service and food safety.

Real Estate Agent

Century 21
09.2023 - 01.2024
  • Maintained connections with clients to encourage repeat business and referrals.
  • Assisted first-time homebuyers in navigating the complex real estate process, guiding them from pre-approval to closing.
  • Streamlined communication between all parties involved in transactions, ensuring smooth closings and satisfied clients.
  • Communicated with clients to understand property needs and preferences.
  • Wrote listings detailing and professionally highlighting property features to increase sales chances.
  • Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
  • Advised clients on market conditions and property value for informed decision-making.
  • Negotiated, facilitated, and managed real estate transactions.
  • Advised clients on staging techniques to enhance property appearance and increase buyer interest during showings.
  • Marketed and sold property for clients by hosting open houses and advertising online and in print.
  • Advertised client properties through websites, social media, and real estate guides.
  • Conducted comprehensive market research to provide clients with accurate information on current trends and pricing strategies.
  • Successfully managed multiple offers for sellers, securing the best possible outcome in each situation.
  • Developed and implemented strategic marketing plans to increase potential for selling properties and generate more leads.
  • Strengthened professional reputation through consistently positive client reviews and referrals from satisfied customers.
  • Hosted successful open houses by preparing properties for viewing and effectively showcasing features to potential buyers.
  • Provided clients with detailed comparative market analyses, helping them understand property values and make strategic decisions.

Bartender

Roland Garros
05.2023 - 06.2023
  • Served high customer volumes during special events, nights, and weekends.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.
  • Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
  • Assisted with staff training, sharing expertise in bartending techniques and customer service best practices.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
  • Kept bar presentable and well-stocked to meet customer needs.

Education

Advanced Diploma - Real Estate

Simone Signoret
Paris
06-2021

Skills

  • Suggestive selling
  • Customer service expertise
  • Patience and tolerance
  • Strong multitasking
  • Customer service
  • Cleanliness and hygiene
  • Preparing garnishes
  • Drink preparation techniques
  • Responsible alcohol service

Accomplishments

  • Improved team productivity with morale-boosting incentives.

Languages

French
Native or Bilingual
English
Limited Working

Interests

  • Gym Workouts
  • Swimming
  • Enjoy creating and following travel blogs and vlogs
  • Exploring famous landmarks, historical sites, and cultural attractions in a new destination
  • Food Tourism

Timeline

Bartender

Hotel Du Louvre, 4 Stars
05.2024 - 01.2025

Bartender

Au Bureau
02.2024 - 01.2025

Bartender Apprentice

Disneyland Resort
12.2023 - 06.2024

Real Estate Agent

Century 21
09.2023 - 01.2024

Bartender

Roland Garros
05.2023 - 06.2023

Advanced Diploma - Real Estate

Simone Signoret
Benjamin Lafitte