Benjamin Lee
Cowes,VIC
Summary
Experienced Supervisor leads team members to complete jobs on-time. Assigns tasks, trains employees, and implements company procedures. Excellent communication and listening skills. Provides leadership and vision, driving teams to meet goals.
Overview
19
19
years of professional experience
Work History
Duty Manager
Cowes IGA
04.2023 - 09.2025
- Supervised daily store operations to ensure efficient workflow and customer satisfaction.
- Responded to customer concerns by providing friendly, knowledgeable support, and maintaining composure and professionalism.
- Developed and maintained strong relationships with customers to increase loyalty, trust and satisfaction.
- Submitted orders for new inventory.
- Loaded and unloaded goods efficiently, minimizing damage during transportation processes.
- Opened store efficiently, ensuring optimal layout and organization for customer accessibility.
Truck Driver
Mitre 10
02.2019 - 04.2023
- Operated heavy trucks to transport goods efficiently across designated routes.
- Conducted pre-trip inspections to ensure vehicle safety and compliance with regulations.
- Delivered freight on time while maintaining accurate documentation of shipments.
- Managed cargo loading and unloading to optimize space and secure loads effectively.
- Inspected trucks for malfunctions and reported vehicles to management for corrective action.
Concrete Finisher
Self-employeed
02.2007 - 01.2019
- Finished concrete surfaces to ensure smoothness and durability.
- Operated finishing tools including trowels, floats, and power screeds.
- Collaborated with team members to execute project plans effectively.
- Inspected work for quality compliance and adherence to specifications.
- Resolved issues during the finishing process to maintain project timelines.
Skills
- Customer service
- Customer service focus
- Attention to detail
- Customer communication
- Time management
Timeline
Duty Manager
Cowes IGA
04.2023 - 09.2025
Truck Driver
Mitre 10
02.2019 - 04.2023
Concrete Finisher
Self-employeed
02.2007 - 01.2019