Overview
Work History
Education
Skills
Personal Information
Certification
Timeline
Generic

Benjamin Lee ROBINSON

Master Control Room Operator.
Lalor

Overview

25
25
years of professional experience
12
12
years of post-secondary education
2
2
Certifications

Work History

Master Control Room Operator

SERCO Detention Centre (MIDC)
Melbourne
07.2023 - Current
  • As of July 2023 I was trained and now Qualified as the Main Master Control Operator for MIDC

Key Jobs -

  • - Keeping visuals of the entire centre
  • - Maintaining the safety of all staff, detainees and visitors
  • - Controlling all movements made within the centre, making sure the path is safe before officers continue their escorts
  • - Logging all movements and other duties made within the centre into occurrence logs
  • - Responding to a situation with fast response and clear communication

Detainee Service Officer (DSO)

SERCO Detention Centre (MIDC)
Melbourne, Victoria
09.2022 - 07.2023
  • Currently employed full time as a DSO officer for SERCO immigration detention centre
  • As a DSO it’s my job to insure the Safety and Security of all detainees (High risk/Low risk) and Staff while treating them with Dignity and Respect
  • The role includes multiple roles from making sure the detainees have sufficient supplies, escorting them to activities, interviews or visits, maintaining a safe environment, patrolling the common areas to ensure the area is safe and no contraband gets in, monitoring CCTV's and taking detainees on transportation escorts to hospitals or airport
  • I’m working a rotating 12 hour shift roster

Call Center Worker

Probe Group
05.2021 - 02.2022
  • Company Overview: Coronavirus Hotline
  • Trained and Working on Multiple lines from Triage, Food Relief/Red cross, Vax bookings, Booster shots, Orange/red zones
  • I helped Victoria through one of our toughest times, taking on multiple calls to help civilian’s in need, from Struggling financially, helping them get food relief, booking for vaccines or just general information
  • Coronavirus Hotline

Owner

Jims Fencing Franchise
07.2016 - 04.2021
  • As an owner of Jims fencing franchise I managed and maintained my own business and clientele building different styles of fencing and decking for my clients

Assembler

Simplicity Axels
01.2007 - 06.2016
  • Assembling/making of parts/quality control for caravan/Army axels
  • Worked full time Mon-Fri 8am - 4:30pm (sometimes Saturday work)

Full Time Powder Coater

Hilustre Coatings
04.2003 - 12.2006
  • Company Overview: (traineeship - completed)
  • Full time powder coater also assembling/cleaning/sanding various parts, hanging on line and packing finished products
  • I worked 7:30-4:00 5 days a week
  • (traineeship - completed)

Casual Worker

Direct Freight Express
01.2002 - 12.2003
  • Loading and unloading trucks at their warehouse
  • I worked from 4:30-8:30, 5 days a week

Junior Factory Hand

Roy Fearn Displays
01.2001 - 12.2002
  • Company Overview: (screen printing)
  • Employed as a junior factory hand
  • Printed cardboard displays
  • Also learnt how to produce the screens used for the printing the designs
  • I worked there for just over a year working 32 hours a week
  • (screen printing)

Work Experience

Target
01.2001 - 12.2001
  • The work at Target involved general stocking of the shelves and store activities

Part Time Worker

Wyles Trolleys
01.2000 - 12.2001
  • I had an after school job collecting and stacking the trolleys for BI-LO Supermarket at the Lalor Plaza for a year and worked typically 9 hours a week

Work Experience

Ericsson Australia
01.2000 - 01.2000
  • I worked in the Occupational Health and Safety Department for two weeks assisting with general office activities
  • Some of the specific jobs were to design a First Aid notice and using a computer to generate floor plans for emergency evacuation notices

Education

Lalor East Primary School
Lalor, Vic
02.1990 - 12.1996

Year 11 (1st Year VCE)

Lalor North Secondary College
Epping, Vic
01.1997 - 12.2001

Skills

Written and Verbal Communication

Following Complex Instructions

Interpersonal Skills

Manage Multiple Tasks

Judgment

Objectivity

Dependability

Emotional Control

Integrity

Safety Management

Professionalism

Reporting Skills

Good eye for Detail

Communication

Personal Information

  • Age: 05/13/85
  • Driving License: Full license

Certification

CERTIFICATE III IN CORRECTIONAL PRACTICE

Timeline

Master Control Room Operator

SERCO Detention Centre (MIDC)
07.2023 - Current

Detainee Service Officer (DSO)

SERCO Detention Centre (MIDC)
09.2022 - 07.2023

Call Center Worker

Probe Group
05.2021 - 02.2022

Owner

Jims Fencing Franchise
07.2016 - 04.2021

Assembler

Simplicity Axels
01.2007 - 06.2016

Full Time Powder Coater

Hilustre Coatings
04.2003 - 12.2006

Casual Worker

Direct Freight Express
01.2002 - 12.2003

Junior Factory Hand

Roy Fearn Displays
01.2001 - 12.2002

Work Experience

Target
01.2001 - 12.2001

Part Time Worker

Wyles Trolleys
01.2000 - 12.2001

Work Experience

Ericsson Australia
01.2000 - 01.2000

Year 11 (1st Year VCE)

Lalor North Secondary College
01.1997 - 12.2001

Lalor East Primary School
02.1990 - 12.1996

CERTIFICATE III IN CORRECTIONAL PRACTICE

CERTIFICATE III IN IMMIGRATION DETENTION OPERATIONS

Benjamin Lee ROBINSONMaster Control Room Operator.