Benjamin Ling
Brunswick Heads,NSW
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
3
3
years of professional experience
Work History
Warehouse and Logistics
The Providers
Mullumbimby, NSW
01.2023 - 11.2024
- Coordinated transportation schedules for efficient delivery of materials to job sites.
- Ensured compliance with all applicable regulations and standards.
- Audited existing warehouse equipment periodically to ensure operational readiness and safety compliance.
- Resolved any discrepancies in shipments or billing errors promptly.
- Provided guidance on proper stocking levels to meet customer demands while minimizing costs.
- Organized storage areas according to product type, size, weight.
Customer Service Cashier
Ampol
Brunswick Heads, NSW
11.2023 - 05.2024
- Resolved customer complaints in a professional manner.
- Stocked shelves, racks, cases, bins, and tables with new or transferred merchandise.
- Ensured that all areas of the retail floor were properly stocked throughout each shift.
- Greeted customers and provided friendly customer service.
- Verified that all coupons were valid prior to processing them into the system.
- Provided information on company policies, warranties, guarantees, financing options and other related matters.
- Operated cash registers to process payments for goods and services.
- Followed all WSH Policies and Procedures
Delivery Driver Supervisor
Dawia
Camden
06.2021 - 03.2023
- Maintained records of employee hours worked, miles driven, fuel consumption and other relevant information regarding deliveries.
- Organized routes for drivers based on customer demand and availability of resources like trucks and personnel.
- Ensured that all vehicles were maintained in a safe condition, adhering to company policies and procedures.
- Established relationships with vendors to negotiate better rates for supplies used during the course of daily operations.
- Investigated any reported accidents or incidents involving company vehicles or personnel while on duty.
- Assisted in resolving customer complaints related to product quality or delivery issues.
- Communicated regularly with customers regarding their orders, including order status updates, arrival times and any additional services needed.
- Trained new hires on proper loading techniques, route planning, customer service standards and vehicle maintenance requirements.
- Supervised and coordinated the daily delivery activities of drivers to ensure timely, accurate and efficient deliveries.
- Resolved conflicts between customers or vendors arising from late deliveries or incorrect orders delivered.
- Developed strategies to improve operational efficiency by reducing costs and increasing productivity.
- Monitored driver's compliance with safety regulations and traffic laws when driving company vehicles.
Education
High School Diploma -
Airds High
Campbelltown, NSW11-2014
Skills
- Warehouse Management
- Transportation Planning
- Stock control
- Purchase Orders
- Inventory Control
- Problem-Solving
- Warehousing Processes
- Coaching and Mentoring
- Inventory Management
- Materials Handling
- POS expertise
Timeline
Customer Service Cashier
Ampol
11.2023 - 05.2024
Warehouse and Logistics
The Providers
01.2023 - 11.2024
Delivery Driver Supervisor
Dawia
06.2021 - 03.2023
High School Diploma -
Airds High
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