Benjamin Lommi

Starting in 2021, I was promoted to Stat Inventory management which requires to:

• Manage inventory and receiving operations to maintain optimal stock levels and meet expected demands.
• Oversaw inventory management processes, maintaining optimal stock levels while minimizing waste and losses due to shrinkage or obsolescence.
• Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.

Starting in 2024, I was moved up in departments and currently right now I do rostering and payroll.

• It requires to developed and managed department budget to monitor financial performance and minimise expenses.
• Provided ongoing staff development opportunities through training programs, workshops, and regular feedback sessions.
• Evaluated employee performance and conveyed constructive feedback to improve skills.
• Kept employee workloads fair and balanced to achieve objectives while maintaining high job satisfaction.
• Ensured compliance with company policies, procedures, and safety standards throughout all aspects of department operation.

As a manager on the floor it is required to:

• Maintain professional demeanour by staying calm when addressing unhappy or angry customers.
• Accomplished multiple tasks within established timeframes.
• Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
• Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
• Cross-trained existing employees to maximize team agility and performance.
• Managed and motivated employees to be productive and engaged in work.

• Established strong relationships with clients, fostering long-term partnerships and repeat business.
• Delivered outstanding service to clients to maintain and extend relationships.
• Met with clients individually to discuss weight loss, nutrition and lifestyle changes.
• Documented client needs, desires, and problems to build rapport and identify areas needing support.
• Conducted thorough assessments of clients'' medical history, dietary habits, and fitness levels to develop personalized weight loss plans.

• Assisted property manager in conducting regular inspections to maintain property standards and address any issues proactively.
• Maintained positive relationships with tenants through clear communication and prompt responses to inquiries or concerns.
• Enhanced tenant satisfaction by promptly addressing maintenance requests and ensuring timely resolution.
• Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
• Supported smooth tenant move-ins and move-outs by scheduling inspections, managing paperwork, and facilitating key exchanges.
• Prepared and maintained accurate records of tenant communication, lease agreements, and payment history for streamlined operations.

• Developed strong rapport with clients, leading to high levels of positive feedback and word-of-mouth referrals.
• Provided motivation and support for clients, resulting in higher attendance levels and commitment to their fitness goals.
• Developed creative and fun fitness classes to keep participants engaged and motivated.
• Assisted individuals in setting achievable fitness goals, monitoring progress for success.
• Conducted engaging group fitness sessions for improved health and wellness outcomes.