Benjamin Lowe
Lilydale,VIC
Summary
Experienced solar panel installer with extensive training in sales and repair. Recognized for delivering exceptional customer service and achieving significant sales growth. Proven track record of high customer satisfaction through quality installations and effective panel care guidance.
Knowledgeable Communications Technician with background of earning promotions through hard work and skill. Hands-on experience troubleshooting and repairing identified issues with products and ensuring products are configured and programmed to customers specifications. Collaborative and communicative to manage and coordinate work efforts by interfacing with both internal and external workgroups.
Skilled Electrician Lead Hand with experience overseeing electrical installations and maintenance projects. Strengths include thorough knowledge of electrical systems, ability to supervise teams, and strong problem-solving skills. Noteworthy impact includes implementing safety measures that increased overall workplace efficiency and reducing project completion times due to streamlined processes.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Lead Solar Installer
Suburban Energy
LILYDALE, VIC
01.2025 - Current
- Utilized CRM software to track customer interactions from initial contact through completion of sale.
- Conducted site surveys to determine the best locations for solar panels.
- Generated sales leads through cold calling, networking events, conferences.
- Maintained records of all completed projects including photos taken before and after installation.
- Supervised subcontractors throughout the duration of each project.
- Performed quality assurance inspections to verify that all components were properly installed according to specifications.
- Collaborated with electricians, engineers, and other tradespeople to ensure safe and efficient installation of solar systems.
- Ensured safety protocols were followed at all times while working on projects.
- Conducted regular maintenance checks on existing solar installations to identify any potential problems or hazards.
- Provided customer service support for clients before, during, and after installation process.
- Generated cost estimates for prospective customers based on their individual needs.
- Led a team of installers to ensure the completion of each project within budget and timeline.
- Reviewed blueprints, schematics, and diagrams to determine the best placement of solar array components.
- Installed solar panels on residential and commercial rooftops, in accordance with industry standards.
- Managed project deadlines and provided team leadership.
Lead Solar Installer
Technaus
Campbellfield, Victoria
01.2024 - 01.2025
- Coordinated with vendors and suppliers to order necessary components and materials for each job site.
- Troubleshot technical issues related to system design or installation errors.
- Supervised subcontractors throughout the duration of each project.
- Resolved customer complaints promptly and professionally while maintaining high customer satisfaction ratings.
- Assisted in training new employees in proper installation techniques for different types of solar systems.
- Developed detailed plans for the layout of solar panel arrays on roofs or other structures.
- Identified opportunities for improvement in current processes related to installing solar systems.
- Provided customer service support for clients before, during, and after installation process.
- Installed solar panels on residential and commercial rooftops, in accordance with industry standards.
- Maintained records of all completed projects including photos taken before and after installation.
- Led a team of installers to ensure the completion of each project within budget and timeline.
- Attended training sessions on new products, installation methodology and safety and proactively kept solar skills current.
- Installed solar panels safely in extreme hot and cold weather, in confined crawl spaces and on roofs of multi-story buildings.
- Attended meetings as scheduled and delivered project updates.
- Developed and maintained relationships with potential and existing customers.
- Employed drawings, schematics and instructions to install PV systems in accordance with established codes and standards.
Electrician
BML electrical
Erskineville, NSW
07.2021 - 12.2023
- Provided technical support on various types of motor control circuits including VFDs.
- Tested continuity of circuits with testing devices such as ohmmeters, voltmeters and ammeters.
- Resolved safety issues related to faulty wiring installation practices in a timely manner.
- Followed safety procedures when working on energized circuits; observed lockout and tagout requirements when servicing equipment.
- Prepared sketches showing location of wiring and equipment or followed diagrams during installation process.
- Identified problems with electrical systems by observing operation, listening for problems and using test equipment such as multi-meters.
- Performed electrical installations, maintenance and repairs of electrical systems, wiring, fixtures and components.
Electrician Leading Hand
Raston Group
Smithfield
07.2019 - 06.2020
- Ensured compliance with safety regulations when performing any type of electrical work.
- Provided training to junior electricians in proper installation techniques and safety procedures.
- Installed power supply wiring and conduit such as rigid conduit, strut, and cable trays.
- Inspected electrical systems, equipment and components to identify hazards, defects, and the need for adjustment or repair.
- Used various types of test equipment such as multimeters, oscilloscopes, phase rotation meters to troubleshoot complex issues.
- Supervised a team of electricians to ensure that tasks were completed efficiently and effectively.
- Performed rough-in, termination, and underground work.
- Verified measurements and made accurate cuts to avoid wasting materials on job sites.
- Kept work areas clean, neat and free of hazards.
- Assisted in the design of new ELV system installations based on customer requirements.
- Set up wireless networks for remote monitoring of customer sites using mobile devices.
- Provided technical support and training to customers on the operation of their ELV systems.
- Installed, configured and maintained network cabling systems according to industry standards.
- Performed maintenance on communications equipment such as routers, switches, modems, and firewalls.
- Measured, cut, spliced and installed wires and cables.
Education
Certificate of Attainment - Battery Design And Installation
Ausinet
Brisbane, QLD09-2024
Certificate of Attainment - Technical Qualified Person
Ausinet
Brisbane, QLD05-2024
Certificate of Attainment - PV design and Installation
Solar Training Center
Dandenong, VIC11-2023
Certificate 3 - Electrotechnology
Meadowbank Tafe
Ryde, NSW06-2016
Skills
- Solar panel installation
- Technical troubleshooting
- Electrical system inspection
- Customer service
- Project management
- Team leadership
- Photovoltaic installation
- Site assessment
- Battery storage
- Array layout
- Team Training
- System design
- Technical communication
- Closing deals
- Sales support
- Sales closing
- CRM proficiency
- Electrical system troubleshooting
- Wiring diagrams
- Electrical installation
- Fiber optic cabling
- Electrical safety
- Lighting systems
- Telecommunications wiring
- Electrical maintenance
- Labor and material estimates
- Task delegation
- Work site safety
- Crew leadership
Certification
- Completed Sales module or CPD Points
- Electrical License (A Grade and REC)
- Solar and battery accreditation
- ACRS Open Cablers Registration with Structures, Coax and Fibre Endorsements
Sales
- Proven experience is general electrical sales bringing in $150,000 in sales in the first year of business and following up with a $250,000 of sales in the second year
- Have in depth technical knowledge of the renewable energy sector
- Ability to build and maintain a trusting customer relationship
References
References available upon request.
Timeline
Lead Solar Installer
Suburban Energy
01.2025 - Current
Lead Solar Installer
Technaus
01.2024 - 01.2025
Electrician
BML electrical
07.2021 - 12.2023
Electrician Leading Hand
Raston Group
07.2019 - 06.2020
Certificate of Attainment - Battery Design And Installation
Ausinet
Certificate of Attainment - Technical Qualified Person
Ausinet
Certificate of Attainment - PV design and Installation
Solar Training Center
Certificate 3 - Electrotechnology
Meadowbank Tafe
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