Benjamin Matthews
Summary
Friendly night Porter with commitment to delivering excellent guest experiences. Takes thorough approach to cleaning and maintaining properties.
Results-driven professional focused on delivering exceptional support for customer needs. Successfully manages concerns and resolves conflicts to maximize customer satisfaction. Offers strong background in warehousing and customer relations and communication.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Excellent time management and problem-solving skills. Skilled in working under pressure and adapting to new situations and challenges.
Resourceful warehouse worker with 8 years of experience. Safety-driven and adaptable with good planning.
Skilled in unloading trucks, moving merchandise and stocking shelves. Enthusiastic, positive and dedicate. Physically fit and active.
Learns quickly and stays calm under pressure.
Team-oriented warehouse professional accustomed to streamlining shipping and receiving processes to increase overall efficiency. Industrious and dedicated to improving productivity.
Overview
12
12
years of professional experience
Work History
Night Porter/ General Hand
Broome Aboriginal Short Stay Accommodation
2021.03 - 2021.12
- Performed cleaning and maintenance duties as directed.
- Completed sweeping, mopping and window-cleaning.
- Communicated with coworkers and managers about completed duties.
- Cleaned and organized building areas as required.
- Organizing guest
- Security rounds
- Monitoring cameras
- Checking in/out guests
Storeperson/Shop Assistant
Maningrida Progress Association
2016.01 - 2018.04
- Picked stock according to order sheets and prepared for transport.
- Operated equipment such as hand trucks, pallet jacks and forklifts on daily basis.
- Received and checked incoming goods for damage and discrepancies with paperwork.
- Restocked shelves and helped customers locate desired items.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Remote/isolated community work
- Managed inventory control, cash control and store opening and closing procedures.
- Rotated stock to achieve optimum appeal and minimize shrinkage.
- Cash handling/till operations
- Deliveries
Warehouse Lead
Valvoline
2009.10 - 2016.04
- Trained employees on equipment operation and safety protocols.
- Oversaw daily operations and shipping and handling processes.
- Oversaw warehouse staff and maintained efficiency in fast-paced environment.
- Recorded information, shortages and discrepancies to keep records current and accurate.
- Managed day-to-day operations of warehouse, freight and parcel shipments, returns and transfers.
- Supervised warehouse operations by managing employees during shifts.
- Loaded, unloaded and sorted cargo as part of accurate and efficient weekly shipments.
- Maintaining accurate records and documentation
- Attending and participating toolbox meetings
- Worked closely with Sales Team and provided exceptional service to customer’s
- Worked closely with Sales Team and provided exceptional service to customer’s
- Safe operations of Forklift
- Organising freight for deliveries
- Working with contractors ensuring deliveries were met
Process Worker
Scholle
2004.08 - 2006.11
- Maintained compliance with health, safety and environment practices.
- Inspected final products to assess compliance with quality standards and established tolerances.
- Graded and packaged finished products, transporting items for additional processing, storage or shipment off-site.
- Kept facility inspection-ready at all times through proactive housekeeping and close monitoring of daily operations.
- Supported machine operators in setup and operation of production equipment resulting in efficient runs.
- Supported current production needs by moving items between equipment, conveyors and staging areas.
- Monitored machinery in operation to identify concerns and make corrections or report complex problems.
- Reviewed production specifications to verify accurate weights and measurements prior to mixing ingredients.
- Documented production information via daily system logs and discussed issues with management.
- Isolated and prepared equipment for corrective and scheduled maintenance procedures.
- Communicated with Processing Supervisor if unable to achieve timeline or resolve error.
- Operated mobile equipment such as forklifts and pallet jacks.
- Moved items from one manufacturing operation to another according to item routing.
Education
Completion Year 10 -
Fremont-Elizabeth City High School
Elizabeth, SA11.2000
Skills
- Maintaining Building Security
- Facility Patrols
- Check in and Checkout Procedures
- Basic Food Service
- Customer Service
- Catering Support
- Interpersonal Skills
- Productivity and Time Management
- Guest Registration
- Supply Inventory Management
- Handling Procedures
- Storage and Stacking
- Freight Counts
- Material Handling
- Loading and Unloading
- Work Planning and Prioritization
- Multitasking and Organizing
- Quality Inspections and Reporting
- Teamwork and Communication
- Machine Setup and Shutdown
- Safe Machine Operation
- Inventory Monitoring
- Quality Control
- Safety Standards Compliance
- Shipping Activity Oversight
- Packing and Scanning
- Delegating Work
- Forklift Operation
- Stocking and Replenishing
- Billing and Invoicing
References
BASSA
Manager
Kuzi Sakupwanya
Mobile: 0409 702 943
VALVOLINE
Manager
Graeme Prior
Mobile: 0417 663 656
PH: 08 8255 4900
Thomas Leabeater
Personal reference
Mobile: 0406 123 350
Licences/certificates
Full manual licence
LF forklift
Working with children
First aid
Timeline
Night Porter/ General Hand
Broome Aboriginal Short Stay Accommodation
2021.03 - 2021.12
Storeperson/Shop Assistant
Maningrida Progress Association
2016.01 - 2018.04
Warehouse Lead
Valvoline
2009.10 - 2016.04
Process Worker
Scholle
2004.08 - 2006.11
Completion Year 10 -
Fremont-Elizabeth City High School
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