Benjamin Mccracken
Summary
Skilled Light Vehicle Mechanic with a proven track record at Grealy Motors and Towing, enhancing workflow efficiency and vehicle performance through expert troubleshooting and advanced technical skills in computer diagnostics and engine repair. Excelled in fostering teamwork and streamlining diagnostic processes, significantly reducing customer downtime. Demonstrates strong analytical abilities and a commitment to excellence in automotive maintenance and repair.
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Overview
17
17
years of professional experience
Work History
Light Vehicle Mechanic
Grealy Motors and Towing
02.2022 - Current
- Supported team members in troubleshooting difficult automotive issues, fostering a collaborative work environment.
- Optimized shop workflow processes to minimize wait times while ensuring proper attention to detail during repairs.
- Reduced downtime for customers with efficient scheduling and prioritization of repair work.
- Maintained accurate records of completed tasks for efficient documentation and future reference.
- Streamlined the diagnostic process with the use of specialized tools and equipment.
Light Vehicle Mechanic
MyCar Tyre and Auto
03.2016 - 02.2022
- Supported team members in troubleshooting difficult automotive issues, fostering a collaborative work environment.
- Completed complex repair jobs by utilizing advanced technical skills and extensive automotive knowledge.
- Improved vehicle performance by conducting thorough diagnostics and identifying necessary repairs.
- Assisted customers in understanding their vehicles'' needs with informative recommendations on regular maintenance schedules.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
Kitchen Hand
Cafe Aqua
06.2011 - 01.2015
- Ensured cleanliness and sanitation by thoroughly washing dishes, utensils, and kitchen equipment.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Maintained a well-organized work area by consistently cleaning surfaces and organizing supplies.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
Trade Assistant
Jarvis Ford
07.2008 - 09.2010
- Assisted supervisor with various daily tasks which improved productivity and resulted in better efficiency.
- Spoke with peers to verify task completion, meeting tight deadlines, and schedules.
- Facilitated timely delivery of goods by closely monitoring shipments and resolving any logistical issues that arose.
- Facilitated smoother project operations by preparing materials before their use.
Education
Certificate IV - Light Vehicle Mechanics
TAFE NSW
NSW02-2021
Skills
- Computer diagnostics
- Fuel systems
- Engine repair
- Brake systems
- Electrical systems
- Automotive electronics
- Vehicle inspection
- Preventative maintenance
- Hydraulic systems
- Diagnostics and troubleshooting
Timeline
Light Vehicle Mechanic
Grealy Motors and Towing
02.2022 - Current
Light Vehicle Mechanic
MyCar Tyre and Auto
03.2016 - 02.2022
Kitchen Hand
Cafe Aqua
06.2011 - 01.2015
Trade Assistant
Jarvis Ford
07.2008 - 09.2010
Certificate IV - Light Vehicle Mechanics
TAFE NSW
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