Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Benjamin Nilson

Townsville

Summary

Hardworking employee enthusiastic about learning competitive industries inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities. Self-motivated and energetic Car Salesman with strong sales background and effective relationship building and client retention skills strategically negotiates, closes deals and increases sales. Leverages social media and internet marketing with consistent networking and follow-up to meet aggressive sales quotas while maintaining integrity and providing exceptional customer service. Demonstrates natural sense of urgency and passion for cars and trucks while juggling many initiatives to achieve sales objectives in fast-paced competitive environment.

Overview

4
4
years of professional experience

Work History

Sales Specialist

Pickerings Auto Group
02.2024 - Current
  • Built rapport with customers and assessed needs to make product recommendations and upsell.
  • Educated customers about product features and benefits to aid in selecting best options for each individuals' needs.
  • Built strong client relationships through consistent communication and effective problem solving.
  • Provided first-rate service to all customers and potential customers.
  • Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns.
  • Managed sales pipeline effectively, prioritizing tasks to maximize revenue potential.
  • Negotiated purchase prices and explained sales, warranty, and optional products.
  • Cultivated strong relationships with clients, resulting in numerous referrals and repeat customers.

Small Business and Retail Consultant

Telstra
08.2022 - 11.2023
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Maintained tidy and organized store environment to comply with cleanliness standards.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Assisted customers with prompt and polite support in-person and via telephone.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Managed over 15+ customers daily striving to understand their technological and financial needs.

Waiter

Cactus Jacks
12.2020 - 08.2022
  • Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Maintained customer satisfaction by clarifying questions about orders and specialty items.
  • Trained new servers on restaurant policies and procedures.
  • Checked customers' IDs to verify age in compliance with minimum age requirements for consumption of alcoholic beverages.

Education

Queensland Certificate of Education -

Kirwan State High School
Townsville
11.2020

Skills

  • Building Customer Loyalty
  • Persuasive Selling
  • Customizing Teaching
  • Customer Traffic Management
  • Flexible Hours
  • Excellent Written and Verbal Communication
  • Organization and Time Management
  • Adaptability and Flexibility

Accomplishments

Achieved Highest Individual Gross Profit in Queensland for Telstra Retail Stores.

Timeline

Sales Specialist

Pickerings Auto Group
02.2024 - Current

Small Business and Retail Consultant

Telstra
08.2022 - 11.2023

Waiter

Cactus Jacks
12.2020 - 08.2022

Queensland Certificate of Education -

Kirwan State High School

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Benjamin Nilson