Summary
Overview
Work History
Education
Internships
Affiliations
Extra curricular/special interests
Referrences
Timeline
Generic

Benjamin Palacios

Neutral Bay,NSW

Summary

Persuasive, friendly Bachelor of Commerce student, with 4 years experience managing and working in sales based industries . Focused on customer experience above all else and eager take on new challenges within Institutional Banking.

Overview

2
2
years of professional experience

Work History

Sales Trainer

Anytime Fitness
03.2024 - Current
  • Developed and delivered comprehensive sales training programs to new hires and existing staff, focusing on product knowledge, sales techniques, and customer engagement strategies
  • Created training materials, including 4 presentations and 2 online modules, to ensure consistent learning and development across multiple locations
  • Collaborated with management to assess training needs and identify areas for improvement, leading to enhanced sales skills and customer service standards

Club Manager

Anytime Fitness
01.2024 - Current
  • Implemented effective sales and marketing strategies to attract new members and retain existing ones, resulting in a 25% increase in membership base over 6 months
  • Fostered a positive and inclusive club culture through team building activities, staff recognition programs, and community engagement initiatives
  • Collaborated with regional management and corporate headquarters on initiatives, promotions, and operational improvements to enhance overall club performance and profitability.

Surf Instructor

Manly Surf School
05.2023 - 01.2024
  • Instructed customers in surfing techniques and safety procedures
  • Ensured a positive and safe experience for all participants.

Bungy Operator

AJ Hackett Nevis Bungy
05.2022 - 11.2022
  • Curated an enjoyable customer experience ensuring there expectations were satisfied.
  • Ensured safety protocols were adhered to during jumps

Project Coordinator

Johns Lyng Group
02.2022 - 05.2022
  • Managed insurance building claims and coordinated operations
  • Conducted loss adjustments on claims up to AUD 60,000
  • Allocated funds and supervised building projects.

Education

Bachelor of Commerce - Finance

Macquarie University
Sydney, NSW
11.2025

Internships

Internship                                                                                        12/2023 to 02/2024

Serabella Consulting - Sydney, NSW

  • Assisted senior consultants in conducting market research, data analysis, and preparing client presentations.
  • Contributed to the development and implementation of business strategies and solutions for client projects.


Work Experience                                                                                              06/2017

Commonwealth Bank Global Markets - Sydney, NSW

  • Engaged in a week-long immersion, gaining exposure to and rotating through various departments on the trading floor.
  • Developed my understanding of Institutional Banking and stimulated my enthusiasm for sales in Global Markets.

Affiliations

  • Macquarie University Business Society
  • AIESEC

Extra curricular/special interests

  • Member of St Ives Rugby Club for 10 years
  • Member of Mona Vale SLSC
  • Passionate about Surfing, Travelling and Live Music

Referrences

Available upon request. 

Timeline

Sales Trainer

Anytime Fitness
03.2024 - Current

Club Manager

Anytime Fitness
01.2024 - Current

Surf Instructor

Manly Surf School
05.2023 - 01.2024

Bungy Operator

AJ Hackett Nevis Bungy
05.2022 - 11.2022

Project Coordinator

Johns Lyng Group
02.2022 - 05.2022

Bachelor of Commerce - Finance

Macquarie University

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Benjamin Palacios