Summary
Work History
Education
Skills
Languages
Affiliations
Accomplishments
References
Timeline
Generic

Benjamin Phan

Strathdale,VIC

Summary

Hardworking professional with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.

Work History

Restaurant Waiter

Okami
Bendigo, VIC
08.2024 - 01.2025
  • Delivered food to tables in a timely manner while ensuring correct temperatures were maintained.
  • Resolved customer complaints in a polite manner according to company policy.
  • Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
  • Explained menu items, describing ingredients and cooking methods upon request.
  • Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
  • Addressed concerns quickly to improve customer experience and escalated issues to management for resolution when necessary.

Education

Year 10 -

Girton Grammar School
Bendigo

Skills

  • Customer service
  • Point of sale
  • Food safety standards
  • Cash handling
  • Menu knowledge
  • Team collaboration
  • Memory retention
  • Conflict management
  • Problem-solving

Languages

Vietnamese
Professional

Affiliations

Volleyball, Gym and Choir

Accomplishments

Recognition Of House, Best and Fairest for Volleyball and Colours for Performing Arts

References

References available upon request.

Timeline

Restaurant Waiter

Okami
08.2024 - 01.2025

Year 10 -

Girton Grammar School
Benjamin Phan