BENJAMIN PLANT
Melbourne,VIC
Summary
Law graduate with a depth of practical experience ranging from commercial to human rights law. Training completed in the drafting of key legal documents and content management systems. Experience in running files independently, being responsible for the direction of a case by making all decisions and deciding the outcome. Customer service and managerial experience in various past and current positions. Exceptional motivation and resilience to fulfil and achieve the best outcome in all situations.
Overview
2
2
years of professional experience
Work History
Complaints Officer
Victorian Ombudsman
Melbourne, VIC
12.2022 - Current
- Working with the Early Resolution Team to resolve complaints within a short-time period
- Taking and assessing complaints from the general public and prisoners about hundreds of Victorian Government departments and agencies
- Liaising with the general public, prisoners and government representatives over the phone
- Knowledge across hundreds of Victorian Government bodies including the various departments, correction centers and local councils
- Wide discretion to decide the direction of a case, advice and outcome
- Training completed in file management, disability awareness, complex behaviour, negotiation, statutory interpretation, decision making and the content management system 'Resolve'
- Conducted a range of external presentations at Correctional and Youth Justice Centers
- Assisted with conciliations.
Statutory Functions Officer (Complaints)
Victorian Ombudsman
Melbourne, VIC
08.2022 - 12.2022
- Daily tasks include research, document management, evidence management, drafting correspondence and other operational support duties
- Assistance with the mail and incoming documents
- Completed a small investigation on the practice of a government department and provided a presentation to the Ombudsman.
Legal Assistant
Wyndham Partners Lawyers
Werribee, VIC
06.2022 - 08.2022
- Worked closely with a Principal Lawyer & Junior Lawyer on a wide range of matters
- Areas of law worked on include family, construction, contract, wills & estates, commercial and property law
- Training in the use of Dye & Durham Conveyancing System and lodging documents in the Federal & Family Courts
- Daily tasks included: drafting letters of correspondence, managing client calls, emails, legal research, drafting of advice and billing
- Prepared various legal documents such as: Affidavits, Wills, Power of Attorney (Medical & Enduring), Contracts (land, sale ect), Partnership Agreements, Pleadings and Consent Orders
- Additional tasks included: title searches, company searches, creating accounts and client interviews.
Legal Intern
National Justice Project
Melbourne, VIC
06.2022 - 08.2022
- Worked on social justice cases ranging from offshore detention cases and death in custody inquests
- Legal research and writing
- Training on drafting Calderbank Offers, Statement of Claims & Affidavits.
Legal Intern
Victorian Ombudsman
Melbourne, VIC
09.2021 - 01.2022
- Training completed in drafting briefs, reports and legislative research
- Undertook research into the legislative structure of a particular act and researched a government department
- Created a research report which supported the a major investigation released in 2023.
Education
Compliance Certificate (Legal Admission) -
Victorian Legal Admissions Board
03-2024
Graduate Diploma of Legal Practice -
College of Law
12-2023
Bachelor of Laws (Honours) -
Monash University - Clayton
02-2023
High School Certificate -
Point Cook Senior Secondary College
References
References available upon request.
Timeline
Complaints Officer
Victorian Ombudsman
12.2022 - Current
Statutory Functions Officer (Complaints)
Victorian Ombudsman
08.2022 - 12.2022
Legal Assistant
Wyndham Partners Lawyers
06.2022 - 08.2022
Legal Intern
National Justice Project
06.2022 - 08.2022
Legal Intern
Victorian Ombudsman
09.2021 - 01.2022
Compliance Certificate (Legal Admission) -
Victorian Legal Admissions Board
Graduate Diploma of Legal Practice -
College of Law
Bachelor of Laws (Honours) -
Monash University - Clayton
High School Certificate -
Point Cook Senior Secondary College
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