Benjamin Ridges
Oakleigh East,VIC
Summary
Aspiring Software Engineer with experience in providing great customer service. I can provide meaningful customer experiences and use my communication skills to leave valuable impressions on customers. I have a basic understanding of sales, marketing, and stock management. From my experience at Dominos and JB HI-FI, I've developed skills that allow me to work in a fast-paced and demanding environment. In contrast, my experience with DoorDash has allowed me to work well as an individual and become familiar with each individual's needs.
Overview
5
5
years of professional experience
Work History
Platform Engineer Intern
Coles
Hawthorn East, VIC
01.2024 - 06.2024
- Implemented standardisation of Kubernetes secrets to 50+ microservices
- Provided technical support to development teams by resolving their platform related issues quickly.
- Led implementation and rollout of multi environment artifactory repositories, improving 89 microservices.
- Led and managed migration of dockerfile standardisation patterns.
- Developed and maintained Kubernetes hosted Java web application used as an internal example app and PoC playground
JB HI-FI
Chadstone, VIC
09.2022 - 02.2023
- Maintained current store, product, and promotional knowledge to drive consistent sales
- Identified customer needs to deliver relevant product solutions and promotions and meet target budgets
- Boosted sales through suggestive selling and promoting add-on purchases
- Helped customers select products best fitting personal needs.
In-Store Team Member/Delivery Driver
Dominos
Bendigo, VIC
12.2019 - 02.2022
- Stayed up to date on store promotions, payment policies, and security practices
- Explained offers to customers and pointed out complementary items to boost store sales
- Executed store associates' coaching, training, and supervision plans
- Interacted with over 50 customers daily
- Monitored work areas for cleanliness and functionality and removed obstacles for safety
- Interacted with customers on the phone and in person.
Education
Bachelor of Engineering (Honours) Software Engineering -
Monash University
07-2025
Skills
- Working under pressure
- Agile Cerimonies
- Virtualization Technologies
- DevOps Methodologies
- Collaboration and communication
- Microservices Architecture
- Continuous Integration and Deployment
- Container Orchestration
Affiliations
- Monash Association of Coding (MAC) Member
- Basketball enthusiast
- Avid board gamer
References
References available upon request.
Timeline
Platform Engineer Intern
Coles
01.2024 - 06.2024
JB HI-FI
09.2022 - 02.2023
In-Store Team Member/Delivery Driver
Dominos
12.2019 - 02.2022
Bachelor of Engineering (Honours) Software Engineering -
Monash University
Similar Profiles
Toby WeekesToby Weekes
Stock Filler at ColesStock Filler at Coles
Lee SharpLee Sharp
Deli Clerk at ColesDeli Clerk at Coles
Natalia CoadyNatalia Coady
Service Crew Member at ColesService Crew Member at Coles
Bear FanBear Fan
Checkout operator at ColesCheckout operator at Coles
John TanosJohn Tanos
Bus Driver at CDC VICTORIABus Driver at CDC VICTORIA