Benjamin Rodrigues
Summary
Dynamic professional with a Bachelor of Biomedical Science and a diverse background in hospitality, IT, and health sectors. Excels in fast-paced settings, maintaining composure while taking initiative to engage clients, foster cross-functional collaboration, and drive team success. Brings expertise in project management, workflow optimization, and deadline management to leverage organizational proficiency and strategic planning for delivering outstanding results.
Overview
6
6
years of professional experience
Work History
Immunology Lab Technician
QML Pathology
06.2024 - 10.2024
- Performed up to 600 allergen sample tests daily using the OPTIGEN ImmunoCAP machine, ensuring precise sample preparation, allergen stock replenishment, and adherence to strict quality control procedures.
- Interpreted diagnostic requests and calibrated instruments for assays, contributing to highly accurate patient results..
- Interpreted diagnostic requests and calibrated instruments for assays, contributing to highly accurate patient results.
- Utilised critical thinking to independently resolve complex issues, streamlining processes and boosting overall efficiency.
- Documented information by maintaining daily logs and equipment record books.
Sleep Technician
North Brisbane Sleep & Thoracic
01.2024 - 07.2024
- Prepared and analysed up to 3 ambulatory and 4 overnight sleep studies daily, preparing data for physicians with detailed interpretations.
- Educated patients on various treatment options, providing them with necessary information to make informed decisions about their care.
- Assisted in training new Sleep Technicians, sharing best practices and industry knowledge for improved patient outcomes.
Web Design Specialist
Hero Website Solutions
01.2023 - 03.2024
- Managed end-to-end coordination of website development projects, including client communication, team collaboration, and deadline management.
- Implemented SEO strategies that increased clients' monthly digital traffic by over 50%.
- Conducted market research to identify emerging trends and inform strategic design decisions.
Head Waiter
Mai Gai
10.2021 - 05.2023
- Supervised front of house operations, including staff training, shift coordination, and task delegation, to deliver seamless service during peak hours.
- Enhanced customer experiences through adaptive communication, and effective conflict resolution.
- Independently managed daytime operations, including lunch service, inventory control, and vendor coordination, while ensuring high presentation standards and compliance with health and safety regulations. Oversaw end-to-end event execution, from planning to post-event follow-up, to deliver exceptional guest experiences.
Bar Operations Supervisor
Half-Pint Kitchen and Bar
01.2021 - 12.2021
- Oriented bar design, product selection, and team operations, ensuring efficient service and customer satisfaction
- Streamlined bar workflows and inventory management, optimising stock levels and minimising waste
Bar and Events Coordinator
Hello Gorgeous
01.2020 - 01.2021
- Coordinated dining services and event management, overseeing staff and handling logistics for events
- Managed vendor relationships and ensured seamless execution of events, from planning to post-event follow-up, to deliver exceptional guest experiences
All-rounder
Mrs. Browns Bar & Kitchen
01.2019 - 01.2020
- Independently managed daytime operations, including lunch service, inventory control, and maintaining high presentation standards in compliance with health and safety regulations
- Coordinated with evening staff to ensure a seamless transition from daytime operations to efficient evening service
Education
Bachelor of Biomedical Science - Human Physiology
QUT
Brisbane, QLD11-2023
Certificate of Medical Administration -
Mater Education
Brisbane, QLD01.2020
Certificate IV in Hospitality -
TAFE
SA01.2019
Skills
- Training and Leadership
- Strong analytical and literacy skills
- Research and documentation
- Lab result interpretation
- Conflict Resolution
- Interpersonal and written communication
- Data analysis
- Excel functions
Professional Achievements
- Completed over 400 hours of neuroscience clinic placements at RBWH and QCH, performing up to 4 unsupervised EEG studies daily, including routine, ambulatory, and long-term studies for epilepsy diagnostic.
- Observed and assisted fellow neuroscientists with neurodiagnostics, including nerve conduction studies and ICU EEG studies.
- Took initiative to lead university group projects, including an anatomical imaging assignment on myocardial pathologies, presented via a scientific website and PowerPoint.
Additional References
Available upon request.
Timeline
Immunology Lab Technician
QML Pathology
06.2024 - 10.2024
Sleep Technician
North Brisbane Sleep & Thoracic
01.2024 - 07.2024
Web Design Specialist
Hero Website Solutions
01.2023 - 03.2024
Head Waiter
Mai Gai
10.2021 - 05.2023
Bar Operations Supervisor
Half-Pint Kitchen and Bar
01.2021 - 12.2021
Bar and Events Coordinator
Hello Gorgeous
01.2020 - 01.2021
All-rounder
Mrs. Browns Bar & Kitchen
01.2019 - 01.2020
Bachelor of Biomedical Science - Human Physiology
QUT
Certificate of Medical Administration -
Mater Education
Certificate IV in Hospitality -
TAFE
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