Benjamin Serpell
Yarraville,VIC
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to improving staff culture and maintaining great relationships with all stakeholders,
Overview
17
17
years of professional experience
Work History
Regional Manager
Rix Nominees, Avis
01.2021 - Current
- Company Overview: Logistics Rental Car Company
- Management of Melton Location
- Administration Work
- Assistance in Fleet Movements in Western Victoria
- Quality Control among location and staff
- Building new and maintaining long term relationships with stakeholders
- Data Analysis to set Quarterly / Yearly RPU’s on differing fleet vehicles
- Implementing project management systems in order to streamline efficiency
- A Key Figure in building the Avis Melton location from a $450,000 Annual business to $2,100,000 and Growing, in the space of 5 Years
- Logistics Rental Car Company
Assistant Location Manager / Fleet Coordinator
Rix Nominees, Avis
01.2019 - 01.2021
- Company Overview: Logistics Rental Car Company
- Overseeing relationships with current clients
- Organization of movement of vehicles throughout Franchise locations to fulfill bookings
- Further assistance in Growth of the Melton Location
- Logistics Rental Car Company
Location Manager
Rix Nominees, Avis
01.2018 - 01.2019
- Company Overview: Logistics Rental Car Company
- Building Relationships with New / Existing Clients
- Administration Work
- Management of Location Figures and staff
- Development of Progressive Culture and Exponential Growth
- Logistics Rental Car Company
Head Bartender
Tabcorp Park
01.2016 - 01.2018
- Head Bartender for high end functions and weddings, Concerts, Race Day Bar Work, Sports Bar Day/Night work and club experience
- 2 Years Bartending and Cocktail Making Experience
- Experienced in Fast Paced event and club serving
- Experienced in Serving to High End Clientele
Neales Spit Roast Catering
01.2015 - 01.2017
- Catered functions, weddings and presentations
- Both in a crew environment and individually on smaller events
Southern Star Catering
01.2015 - 01.2017
- Catered Functions at weddings, football clubs and large functions for large quantities of people
TM Insight
01.2014 - 01.2017
- Company Overview: Specialist Project Managers who provide specialist support to business improvement
- General office administration
- Assistance with Site Visits
- PowerPoint and excel preparation
- Assistance with cost spreadsheet management
- Specialist Project Managers who provide specialist support to business improvement
Serpell Golf
01.2008 - 01.2013
- Club Fitting Aid, Retail Assistance and Cash Register aid
Education
Completion of year’s 7-8 -
Mowbray College
MeltonCompletion of year 12 -
CRC
MeltonDiploma of Building & Construction - Project Management
RMIT University
Skills
- Relationship Building
- Strategic planning
- Staff management
- Performance management
- Project management
- Business development and planning
- Operational oversight
- Cost reduction
- Data Collection, Recognition and Analysis
- Verbal and written communication
Attributes
- Verbal and Written Communication
- Decisive
- Clear and Straight Forward
- Approachable
- Easy Going
- Time Management
- Skills Management
- Adaptability
Hobbies and Interests
- Avid golfer both competitively and casually
- A keen AFL and NFL Fan
- Loves cycling
Timeline
Regional Manager
Rix Nominees, Avis
01.2021 - Current
Assistant Location Manager / Fleet Coordinator
Rix Nominees, Avis
01.2019 - 01.2021
Location Manager
Rix Nominees, Avis
01.2018 - 01.2019
Head Bartender
Tabcorp Park
01.2016 - 01.2018
Neales Spit Roast Catering
01.2015 - 01.2017
Southern Star Catering
01.2015 - 01.2017
TM Insight
01.2014 - 01.2017
Serpell Golf
01.2008 - 01.2013
Completion of year’s 7-8 -
Mowbray College
Completion of year 12 -
CRC
Diploma of Building & Construction - Project Management
RMIT University
Similar Profiles
John (Jack) ColeJohn (Jack) Cole
Livestock Agent Helper at Jack Rix (Ph: 0448156950)Livestock Agent Helper at Jack Rix (Ph: 0448156950)
Leigh PayneLeigh Payne
Store Manager at 24 Carat Nominees Pty Ltd Shiels JewellersStore Manager at 24 Carat Nominees Pty Ltd Shiels Jewellers
Tommy WhiteTommy White
Floor Hand at Rix well serviceFloor Hand at Rix well service