Benjamin Shaw
Charlestown,NSW
Summary
“I am a high school student currently in my last term of Year 12 at Whitebridge High School with a Casual position at McDonald’s Charlestown since October 2020. I take pride in being a responsible, respectful, and diligent worker who enjoys both work and the opportunity to acquire new skills. I firmly believe in the significance of teamwork and punctuality.
Outside of my work commitments, I have a passion for martial arts and cherish spending quality time with my friends and family.
At McDonald’s Charlestown, my role as a crew member primarily focuses on kitchen operations, although I also possess front counter experience. My responsibilities include food preparation, maintaining stringent food safety standards, and contributing to the overall cleanliness and hygiene of the kitchen area. I’ve had the privilege of training new staff members in the past, reflecting my commitment to team development and excellence in customer service.
I take pride in being recognized as ‘Crew Member of the Month’ and have received acknowledgment from my managers for my dedication and contributions.”
As a Domino’s delivery driver, I delivered orders promptly and accurately, maintained positive customer interactions, handled payments, and ensured the safety and cleanliness of the vehicle. Additionally, I assisted with in-store tasks, such as order preparation and managing inventory.
Overview
4
4
years of professional experience
1
1
Certification
Work History
McDonald’s Back Area
McDonald’s
Charlestown , New South Wales
10.2020 - Current
- Maintained and sanitized service stations, prep areas, and countertops.
- Prepared food and drinks while following safe food handling procedures.
- Unloaded and stocked kitchen supplies.
- Maintained updated certifications in food safety and sanitation regulations.
- Checked use by dates on food and beverage stock and maintained record of wasted items.
- Coordinated with kitchen staff, working hard to stay ahead of demand and exceed customer expectations.
- Created and optimized kitchen systems to reduce waste and improve efficiency.
- Checked food preparation and presentation to verify quality and consistency.
- Trained new staff on food preparation and safety procedures.
- Reduced kitchen accidents by maintaining high standards of cleanliness and organization.
- Monitored food temperature, discarding items not stored correctly.
Delivery Driver
Domino's Pizza
Warners Bay NSW
02.2024 - 06.2024
- Delivered packages to customer doorsteps .
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of orders.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Managed customer inquiries and complaints in polite and professional manner.
- Filled out load paperwork and DOT-mandated log books.
Education
I -
Whitebridge High School
Whitebridge, NSWSkills
- Food preparation and food safety
- Team work
- Customer service
- Task prioritisation
- Responsible and respectful
- Communication
Preparation techniques
Decision-Making
Analytical and Critical Thinking
Team building
Multitasking Abilities
Attention to detail
Teamwork and Collaboration
Merchandising operations
Certification
Information digital technology certificate 3
ROSA certificate
Timeline
Delivery Driver
Domino's Pizza
02.2024 - 06.2024
McDonald’s Back Area
McDonald’s
10.2020 - Current
I -
Whitebridge High School