Benjamin Smith
South Yarra,VIC
Summary
Experienced Traffic Controller with extensive knowledge of worker safety and training in flagging and vehicle control. Successful at working for long hours in varying conditions and committed to positivity and effectiveness. Valid [State] driver with an observational eye for detail.
Overview
22
22
years of professional experience
Work History
Traffic Controller
Agile traffic management services
Melbourne, VIC
03.2021 - Current
- Assembled traffic cones and pathways for vehicles and pedestrians.
- Managed setup and removal of temporary traffic control equipment and signs.
- Directed vehicles around construction sites and flagged drivers through blocked roads.
- Organized detours and adjusted signal timing to accommodate special events or construction projects.
- Utilized two-way radios for communication between dispatchers or other field personnel concerning changes in traffic conditions due to accidents or inclement weather.
- Directed pedestrians across busy streets and around construction sites.
- Assisted with customer requests and answered questions to improve satisfaction.
- Maintained open communication with team members and stakeholders, resulting in successful project outcomes.
- Worked with cross-functional teams to achieve goals.
- Identified needs of customers promptly and efficiently.
Warehousing
GA clearance centre
Altona, VIC
08.2009 - 08.2015
- Preserved safe work environment by maintaining clean workstations and pallet area.
- Operated large vehicles, forklifts and pallet jacks to transport multiple freight loads.
- Counted number of boxes or units in loading docks to confirm proper completion of work orders.
- Ensured that all safety policies were followed while operating material handling equipment such as forklifts, ladders, in order to avoid accidents or injuries on the job site.
- Established and maintained good relations with customers, vendors and transport companies.
- Monitored work areas for cleanliness and functionality and removed obstacles for safety.
- Operated forklifts and pallet jacks to securely move boxes and packages from inventory to delivery area.
- Identified damaged or defective items and reported them to supervisor immediately.
- Operated forklifts to transport materials within the facility.
- Organized returned goods so they can be restocked quickly and efficiently.
- Secured items in truck by strapping over protective padding.
- Stacked empty pallets in designated areas according to safety regulations.
- Assembled customer orders from stock and placed orders on pallets or shelves ready for shipment.
- Placed bins, carts and containers in convenient locations to assist with loading efficiency.
- Loaded and unloaded shipments from delivery trucks with manual pallet jacks or powered lift equipment.
- Used pallet jacks to move items to and from warehouse locations.
- Examined packages and goods for damage and notified vendors of replacement needs.
- Assisted co-workers with lifting heavy objects when needed.
Table Games Dealer
Crown Casino Pty ltd
Melbourne, VIC
02.2002 - 09.2007
- Monitored behavior of players while dealing cards in various games, observing individuals for possible cheating.
- Explained rules, took bets and delivered payouts to facilitate movement of games.
- Cashed in chips for players who wished to leave the table game area.
- Maintained a positive attitude and professional demeanor during shifts.
- Ensured all gaming equipment was in working order before beginning a shift.
- Maintained knowledge of game rules and regulations to ensure compliance with gaming laws.
- Provided gambling chips and coin money in exchange for legal currency for players to join in games.
- Communicated effectively with other members of the table games staff team.
- Fostered an entertaining environment by engaging guests in conversation.
- Adhered to established policies and procedures while dealing at tables.
- Promoted special events within the casino's table games area.
- Greeted incoming guests with enthusiasm to promote fun, memorable and exciting experience.
- Performed functional game duties quickly by efficiently handling money and chips.
- Provided friendly customer service to guests at the casino table games area.
- Performed minor maintenance on gaming equipment as needed.
- Verified patron identification to confirm legal age for gambling activities.
- Observed gamblers to identify marking, switching and counting cards.
- Dealt table games such as Blackjack, Baccarat, and Roulette professionally and accurately.
- Monitored patrons for signs of cheating or disruptive behavior.
- Demonstrated proper shuffling techniques for each game dealt.
- Answered questions from patrons regarding house rules or gaming regulations.
- Contacted security staff to escort patrons with large winnings to vehicles or hotel rooms.
- Utilized appropriate strategies when dealing specific games.
- Collected losing bets and paid out winnings promptly and accurately.
- Communicated with supervisors and managers about suspicious or unruly behavior from patrons.
Skills
- Traffic Control Supervisor
- Valid [State] Driver's License
- Traffic Safety Expert
- Material Handling
- Palletizing
- Forklift Operation
- Worksite Safety
- Traffic Control
- Team-Oriented and Dependable
- OSHA Regulations
Timeline
Traffic Controller
Agile traffic management services
03.2021 - Current
Warehousing
GA clearance centre
08.2009 - 08.2015
Table Games Dealer
Crown Casino Pty ltd
02.2002 - 09.2007
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