Benjamin Spackman
Sydney,NSW
Summary
High-energy Store Manager bringing extensive experience in retail settings. Set and enforced consistent standards to maintain staff satisfaction and meet performance targets. Dynamic relationship-builder with organized nature and sound judgment focused on maximizing team efficiency.
Overview
9
9
years of professional experience
Work History
Store Manager
BCF
11.2022 - Current
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Completed point of sale opening and closing procedures.
- Rotated merchandise and displays to feature new products and promotions.
- Assisted with hiring, training and mentoring new staff members.
- Approved regular payroll submissions for employees.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
Grocery Department Manager
Coles Supermarket
10.2014 - 11.2022
- Reviewed inventory levels and placed orders for products and merchandise for restocking purposes.
- Delegated tasks and duties to grocery staff and clearly communicated timeframes for completion.
- Boosted grocery sales with top-notch merchandising abilities and expertise in implementing effective promotions.
- Defined clear targets and objectives and communicated to other team members.
- Enhanced communication between patrons and team members to cultivate upbeat, team-oriented culture.
- Strengthened profits by reducing waste, controlling shrinkage, and increasing team efficiency with optimized workflows.
- Developed detailed plans based on broad guidance and direction.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
Education
High School Diploma -
Rouse Hill Anglican College
12.2016
Skills
- Microsoft Office
- Teradata Database
- Microsoft Project
- Staff Management
- the MathWorks MATLAB
- Goals and Performance
- Team Leadership
- Employee Motivation
- Customer Service
- Corporate Social Responsibility
- Cost Management
Timeline
Store Manager
BCF
11.2022 - Current
Grocery Department Manager
Coles Supermarket
10.2014 - 11.2022
High School Diploma -
Rouse Hill Anglican College
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