Summary
Overview
Work History
Education
Skills
Timeline
Generic

Benjamin Swales

Bunbury,WA

Summary

Being fairly new to the working scene with two job positions worked/working currently. I have worked multiple areas in those jobs which include many physical labour aspects and mental challenges. With these positions i have work i have had to be a disciplined attendant consistently providing excellent customer service. Skilled organizer of orderly environments with an eye for fine detail. Proficiently maintains area cleanliness while offering assistance to patrons. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

1
1
year of professional experience

Work History

Member Services/Gym Staff Member

Plus Fitness
05.2023 - Current
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Helped keep gym floor safe and tidy. Ensuring the work space/gym was free of hazards.
  • Maintained and managed customer files and databases.
  • Learned internal systems and related service role duties to provide skilled team backup in handling customer demands.
  • Enforced rules and held customers accountable for not following gym regulations.
  • Promptly responded to all requests for assistance.

Customer Service Assistant

Target
05.2022 - 05.2023
  • Maintained clean and organized work environment to maintain customer safety.
  • Built strong relationships with customers and colleagues by providing friendly and personable service.
  • Responded to customer calls and emails to answer questions about products and services.
  • Collaborated with other departments to guarantee customer satisfaction.
  • Trained new personnel regarding company operations, policies and services.

Education

High School Diploma -

Dalyellup College
Dalyellup, WA
11.2022

Skills

  • Equipment Fitting
  • Equipment Specifications
  • Cleaning Procedures
  • Strong Communication and Interpersonal Skills
  • Heavy Lifting
  • Maintaining Clean Work Areas
  • Active Listening

Timeline

Member Services/Gym Staff Member

Plus Fitness
05.2023 - Current

Customer Service Assistant

Target
05.2022 - 05.2023

High School Diploma -

Dalyellup College
Benjamin Swales