Dynamic leader with extensive experience at the Internal Revenue Commission, excelling in policy development and compliance management. Proven track record in team leadership and report writing, driving significant improvements in debt collection operations. Adept at data analysis and fostering client relations, ensuring effective execution of strategic initiatives.
Overview
14
14
years of professional experience
Work History
Director - Business Policy and Procedures
Internal Revenue Commission
Port Moresby, Papua New Guinea
07.2024 - Current
Led strategic planning initiatives to align departmental goals with organizational objectives.
Facilitated cross-functional collaboration to enhance project execution and communication.
Developed and implemented policies to improve operational efficiency across departments.
Oversaw team performance, providing mentorship and guidance to promote professional growth.
Analyzed industry trends to inform decision-making and strategic direction.
Established key partnerships to enhance service delivery and stakeholder engagement.
Developed policies and procedures to ensure compliance with corporate and policies standards.
Manager
Internal Revenue Commission
Port Moresby, Papua New Guinea
01.2020 - 12.2023
Oversaw team operations to ensure compliance with tax regulations and policies.
Developed strategic initiatives to improve taxpayer services and operational efficiency.
Collaborated with stakeholders to enhance communication regarding tax policies and updates.
Led meetings to align team objectives with organizational goals and priorities.
Managed team performance and facilitated training sessions for staff development.
Manager Team Leader
Internal Revenue Commission
Port Moresby, Papua New Guinea
01.2016 - 12.2019
Led team in implementing tax compliance initiatives for diverse taxpayers.
Coordinated training sessions to enhance staff knowledge on tax regulations.
Analyzed taxpayer data to identify trends and inform policy adjustments.
Managed budget allocations for operational activities and resource distribution.
Oversaw performance evaluations, providing feedback and development plans for staff.
Extension Officer
Highlands Vanilla Project
Goroka, Papua New Guinea
01.2012 - 12.2013
Coordinated training programs for local farmers on sustainable vanilla cultivation practices.
Facilitated communication between farmers and project management to address concerns.
Organized community workshops to promote best practices in vanilla production.
Assisted in implementing quality control measures for vanilla processing standards.
Organized field visits for farmers to demonstrate best practices in crop production, soil conservation, water management.
Education
MBA - Leadership And Enterprise
University of Sydney
Sydney, NSW
03-2027
Bachelor of Management - Business Administration and Management
Divine Word University
Papua New Guinea
03-2022
Diploma in Accounting - Business Accountancy
International Training Institute
Papua New Guinea
10-2017
Diploma in Management - Business Administration And Management
International Training Institute
Papua New Guinea
11-2014
Bachelor of Tropical Agriculture - Agriculture
Papua New Guinea University of Natural Resources & Environment
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Security Policy and Procedures Consultant/Training Instructor at White Mountain Apache Housing AuthoritySecurity Policy and Procedures Consultant/Training Instructor at White Mountain Apache Housing Authority