Benjamin Tran
Cabramatta,NSW
Summary
Dynamic professional with a proven track record in online sales and customer engagement, notably at The Grounds Gia Lai. Expert in product description writing and pricing strategy, achieving significant profit margins. Skilled in teamwork and maintaining high standards of cleanliness, demonstrating exceptional customer service and operational efficiency.
Positive, upbeat, and adaptable with a knack for recognizing opportunities and trends in online markets. Well-versed in digital platforms and tools, with a solid grasp of inventory management and customer service. Focused on driving sales and building loyal customer bases through innovative strategies.
Overview
2
2
years of professional experience
Work History
Online Reseller
My Own
03.2022 - 04.2024
- Negotiated purchasing terms with suppliers, reducing costs and boosting profit margins on fashion merchandise.
- Developed and curated product descriptions, utilizing fashion trends and high-quality visuals to enhance buyer engagement and conversion rates.
- Assisted in trend analysis and inventory management to align offerings with market demand.
- Mediated disputes between buyers and sellers, ensuring satisfaction and upholding the store's reputation in the fashion community.
- Collaborated with design teams on product development, contributing insights that reflect customer preferences and seasonal trends.
Cafe Worker
The Grounds Gia Lai
02.2023 - 01.2024
- Ensured a clean and organized café environment by strictly adhering to health and safety regulations.
- Accurately managed cash register transactions, ensuring the proper handling of cash and credit card payments.
- Consistently wiped, sanitized, and maintained floors, facilities, and equipment in compliance with company standards and procedures.
- Effectively handled high-pressure situations, multitasking to maintain optimal productivity during peak periods.
- Gained experience in bartending, developing skills in drink preparation, customer service, and inventory management.
Education
Diploma of Engineering - Engineering Mechanics
University of Technology Sydney
Sydney, NSW05-2025
Skills
- Product description writing
- Online sales techniques
- Customer Engagement
- Pricing strategy
- Sales expertise
- Customer Service
- Cleanliness and hygiene
- Computer Skills
- Preparing and Packaging Orders
- Teamwork and Collaboration
Languages
English
Professional Working
Vietnamese
Native or Bilingual
Interests
Making money
Boxing
Basketball
Timeline
Cafe Worker
The Grounds Gia Lai
02.2023 - 01.2024
Online Reseller
My Own
03.2022 - 04.2024
Diploma of Engineering - Engineering Mechanics
University of Technology Sydney
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