Benjamin Watts
Bargo
Summary
Leading Hand Field Service Technician with extensive experience in electrical systems maintenance and repair, also rigging structural installations and dismantles. Skilled in troubleshooting, preventive maintenance, and fostering team collaboration. Known for enhancing equipment reliability and reducing client downtime, bringing a proactive approach and technical expertise to every project. Hardworking Leading Hand driven to improve productivity and maximize customer satisfaction. Expert in electrical and rigging installations and service operations offering over 10 years experience in materials handling industry.
Overview
13
13
years of professional experience
Work History
Leading Hand Field Service Technician
Alimak Hek
02.2016 - Current
- Communicated effectively with clients to identify needs, gather feedback, and provide regular updates on project status.
- Applied troubleshooting and diagnostics abilities to assess repair and maintenance needs.
- Increased client satisfaction rates by consistently delivering exceptional service in line with their expectations.
- Fostered an atmosphere of open communication within the team, promoting a culture of continuous learning and knowledge sharing.
- Provided expert customer service and technical support to clients.
- Cultivated a positive work environment that fostered teamwork, collaboration, and continuous improvement.
Electrical Field Service Technician
Alimak Hek
02.2012 - 02.2016
- Enhanced equipment reliability by performing regular preventive maintenance and troubleshooting complex electrical systems.
- Continually updated technical knowledge through ongoing education opportunities, staying current on industry trends and advancements.
- Reduced downtime for clients by swiftly diagnosing and repairing electrical issues in the field.
- Perform and manage various rigging installations, dismantles on lifts, contruction hoists and work platforms.
Electrician/Dogman
Reds Global
08.2012 - 10.2012
- Performed routine and complex maintenance and repairs on various electrical equipment.
- Stored and maintained power tools and equipment for each job.
- Provide dogging and crane operation services
- Initiate onsite requests and adapt to changing work conditions
Electrician
Titan Group
09.2011 - 01.2012
- Inspected electrical systems, equipment and components to identify hazards, defects, and repair requirements.
- Performed routine and complex maintenance and repairs on various electrical equipment and plant.
- Assist in workshop production and testing procedures.
- coordinate with transport loading and recieving
Education
Tafe NSW
Electrician
TAFE, NSW
Ultimo, NSW04.2012
Basic Rigging
Tafe NSW
01.2009
Forklift
Tafe NSW
Sydney, NSW01.2007
Dogging
Tafe NSW
Sydney, NSW01.2007
Skills
- Team Development
- Safety Management
- Safety awareness
- Innovation Skills
- Business structure
- diagnostics
- organisation
- improvements and improvisation
- Logistics
Timeline
Leading Hand Field Service Technician
Alimak Hek
02.2016 - Current
Electrician/Dogman
Reds Global
08.2012 - 10.2012
Electrical Field Service Technician
Alimak Hek
02.2012 - 02.2016
Electrician
Titan Group
09.2011 - 01.2012
Tafe NSW
Electrician
TAFE, NSW
Basic Rigging
Tafe NSW
Forklift
Tafe NSW
Dogging
Tafe NSW
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