Benjamin Wells
Sylvania,Australia
Summary
As a stand out employee from early in my career, my passion to succeed has given me the opportunity to excel in a number of different roles. I am a keen, results driven, National Key Account Manager within the Aesthetics industry with a diverse history across a number of competitive markets. I have a personal and professional approach to presentation and manner with great communication skills, both face to face and in large groups. I am extremely motivated to build and extend my career personally, with an organisation looking for results. I have aspirations to utilise my previous experience within the Pharmacy & Wholesale network to extend my career into the expanding prescription market by offering expertise in building partnerships, retaining key accounts and enhancing profit channels. I am a strong leader with proficiency in creating strong working relationships, influencing decision-makers and devising successful strategies.
Overview
18
18
years of professional experience
Work History
National Key Account Manager
Galderma Australia
01.2022 - Current
- Develop and maintain strategic relationships with new and existing accounts within the Galderma Aesthetics Industry.
- These accounts included large scripting groups such as Fresh Clinics & InstantScripts, Wholesalers Anti-Aging & Juvae, and large clinic chain groups, Laser Clinics Group & WesHealth Med Aesthetics (Wesfarmers owned Silk Laser, Australian Skin Clinics & Clear Skincare Clinics)
- Created customised sales contracts for key accounts, showcasing unique solutions tailored to their specific needs.
- Achieved successful contract negotiations by understanding customer needs and industry knowledge.
- Negotiated price, terms of sales and service agreements, each exclusively tailored to the specific needs of Galderma & the customer
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
- Improved account management by predicting potential competitive threats and outlining proactive solutions.
- Participated in regional trade shows and industry events as a representative of the company, engaging with prospective clients while building brand awareness
- Developed & executed training programs for the development & upskilling of Health Care Professionals
- Analysed sales and customer data to identify trends and opportunities for increased profitability.
- Built and maintained strong client relationships to drive business growth.
- Collaborated with cross-functional teams to deliver tailored solutions for key accounts.
- 2022 Galderma Leadership Award
- 2022 Galderma Aesthetics Sales Award
- 2022 Presidents Cup Sales Award
National Business Manager
Galderma Australia
05.2020 - 01.2022
- Manage the API Wholesaler & all associated customers, both Independent & Corporate
- Build and maintain strong working relationships with key stake holders across all businesses
- Create and execute customized strategic plans for Priceline, ensuring positive sales growth while maintaining expected gross margins.
- Managed, supported and grew business relationships with existing accounts and developed strategies to increase sales and revenue.
- 2020 General Managers Award
National Account Manager
Galderma Australia
08.2019 - 05.2020
- Managed the Pharmacy sales business for Galderma Australia
- Included the management of 6 National Wholesalers including Symbion, Sigma & API – Stock levels, forecasting, new line development, clearance management, relationships & communication.
- 2019 Peer voted PACE AWARD Winner
State Account Manager
Galderma Australia
05.2018 - 08.2019
- A new role in Galderma, I managed 15 state-based Pharmacy Banner Groups, in 6 states, across Australia
- Pharmacy 4 Less, Ventura Health, Direct Chemist Outlet, Chempro, Optimal Pharmacy, Pharmacy 777.
Territory Sales Manager
Galderma Australia
07.2016 - 05.2018
- Responsible for managing a territory and consistent customer call cycle from Sydney Northern Beaches, Hornsby Shire, Central Coast, Newcastle, Upper Hunter and regionally in Tamworth, Armidale, Taree, Port Macquarie, Coffs Harbour and surrounding areas.
Territory Sales Manager
Nestle Aust. Ltd.
06.2014 - 07.2016
- Relocated by Nestle into the National Pharmacy team under the Nestle Health Science Banner
- Responsible for managing a territory and consistent customer call cycle from Sydney Northern Beaches, Hornsby Shire, Central Coast, Newcastle, Upper Hunter and regionally in Tamworth, Armidale, Taree, Port Macquarie, Coffs Harbour and surrounding areas.
Area Manager
Nestle Aust. Ltd.
04.2012 - 06.2014
- I was asked to relocate to the Central Coast by Nestle to manage the Northern NSW Independent Supermarket business
- Territory included Central Coast, Newcastle and the Upper Hunter Region
- Personally, managed a territory of 50 Super IGA, IGA and Superbarn independent supermarkets.
Area Manager
Nestle Aust. Ltd.
02.2011 - 04.2012
- Managed all the Franklins supermarkets NSW
- Managed a team of 12 merchandisers across the state, including organizing and executing team cycle meetings, building team morale, merchandiser training and performance reviews.
Merchandiser
Nestle Aust. Ltd.
11.2010 - 02.2011
- Casual Merchandiser under the Woolworths banner
- Merchandised some the largest NSW Woolworths accounts (Woolworths Town Hall)
- Jobs included promotional compliance, off-location negotiation and builds, gondola end activation, shelf management.
2IC Grocery Manager
Coles Supermarkets
01.2006 - 01.2010
- Handled day to day matters of the supermarket including buying decisions, staff management, forecasting the sales of products and ordering accordingly
- Co-ordinated with suppliers for off-location space, gondola end activation and promotional compliance.
Education
High school certifcate -
Gymea technology high school
01.2006
Skills
- Experienced in both Area Management and team/people management
- Experienced and trained Sales Representative across Independent & Corporate Grocery
- Experienced Pharmacy Wholesale & Account Management
- Experienced National Account Management in Aesthetics Industry
- Product knowledge and staff training
- Energetic, results focused and a consistent over achiever
- Top level internal and external business management – Sales strategy and execution, negotiation skills, P&L management
- Strong Communication & Presentation Skills with both small & large audiences
- Strong history in contract negotiations & executions
- Ability to engage multiple, quality suppliers with negotiations on portfolio, price, distribution, promotions and off location visibility
- Outstanding communication skills
- Ability to create, build & manage strategic working relationships across a variety of cross functional business units
Additional Information
NSW Australia, Australian
References
- Kelly Marshall, Head of Sales, Galderma 0437589626
- Ian Isherwood, Head of Aesthetics Galderma Australia, 0415534553
Training
- Key Account Manager Program – Manilla 2018
- ECommerce Workshop – Singapore 2019
- Scotwork Negotiation Program – Sydney 2020
- Advanced Impact Selling - Jan 2024
- The Pharmadata Lab - Global Negotiation Training - March 2024
Timeline
National Key Account Manager
Galderma Australia
01.2022 - Current
National Business Manager
Galderma Australia
05.2020 - 01.2022
National Account Manager
Galderma Australia
08.2019 - 05.2020
State Account Manager
Galderma Australia
05.2018 - 08.2019
Territory Sales Manager
Galderma Australia
07.2016 - 05.2018
Territory Sales Manager
Nestle Aust. Ltd.
06.2014 - 07.2016
Area Manager
Nestle Aust. Ltd.
04.2012 - 06.2014
Area Manager
Nestle Aust. Ltd.
02.2011 - 04.2012
Merchandiser
Nestle Aust. Ltd.
11.2010 - 02.2011
2IC Grocery Manager
Coles Supermarkets
01.2006 - 01.2010
High school certifcate -
Gymea technology high school