Benjamin Zasadzki
Cronulla,NSW
Summary
Driven and dependable Bartender with a proven track record at Northies Cronulla Hotel, showcasing exceptional customer service and a deep knowledge of liquor, beer, and wine. Demonstrates strong multitasking abilities, consistently enhancing customer satisfaction and streamlining bar operations.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Bartender
Northies Cronulla Hotel
12.2020 - Current
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Floor Worker
HAM Cafe
12.2019 - 02.2020
- Stood for long hours, lifted heavy loads and maintained fast pace.
- Collaborated with team members to complete daily tasks and achieve store goals.
- Aided colleagues with training new employees by sharing best practices and offering guidance when necessary.
Delivery Expert
Domino's Pizza
06.2019 - 09.2019
- Resolved customer complaints professionally, taking necessary actions to improve service quality for future deliveries.
- Handled food orders carefully, maintaining high standards of hygiene and presentation upon arrival at the destination.
- Managed cash transactions, ensuring proper handling and reporting of payments received from customers.
- Kept vehicles clean and well-maintained both inside-out, reflecting positively on the company''s brand image when making deliveries.
Usher
Greater Union Cinemas
11.2018 - 02.2019
- Provided exceptional guest service, answering questions about the venue and directing patrons to their seats.
- Greeted customers with smile and provided friendly, knowledgeable service.
- Worked with other staff members to facilitate smooth flow of operations.
- Directed ticket holders to seats and facility locations.
Education
Certificate IV Hospitality -
Sydney Collective
06.2022
Certificate IV Screen And Media - Film And Video Production
TAFE NSW
Randwick, NSW08.2021
Skills
- Strong multitasking
- Customer Service
- Liquor, beer, and wine knowledge
- Highly reliable
Certification
- RSA
- RCG
Timeline
Bartender
Northies Cronulla Hotel
12.2020 - Current
Floor Worker
HAM Cafe
12.2019 - 02.2020
Delivery Expert
Domino's Pizza
06.2019 - 09.2019
Usher
Greater Union Cinemas
11.2018 - 02.2019
Certificate IV Hospitality -
Sydney Collective
Certificate IV Screen And Media - Film And Video Production
TAFE NSW
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