Benjamin Liu

Cleaning Manager with experience cleaning commercial spaces and managing team of 3 cleaners. Oversees cleaning of domestic buildings in liaison with business and property managers to understand cleaning needs and build excellent relationships. Maintains strong awareness of health and safety standards to provide training and guidance to staff.

Knowledgeable housekeeping management professional familiar with hotel operations, cleaning procedures and health and safety regulations.

Proactive Call Centre professional bringing excellent leadership skills and capability to help staff meet and exceed customer expectations. Equipped to train, monitor and manage high-performance teams in fast-paced environments. Personable and decisive with expertise in diplomatic conflict resolution and consumer behaviour.

Focused team leader with over 5 years of experience in call centre sales, service and support. Knowledgeable manager and problem-solver with strong record of accomplishment in meeting and exceeding productivity targets.

Resourceful Travel Consultant passionate about providing dream experiences in leisure travel. Strong research background and love of all things travel. Extensive career in hospitality working with clients pursuing unique vacation adventures.

Sharp and energetic travel agent successful at troubleshooting and handling customer support quickly. Bilingual and well-traveled with active listening and interpersonal skills. Cleaning Manager with experience cleaning commercial spaces and managing team of [Number] cleaners. Oversees cleaning of [Type] buildings in liaison with business and property managers to understand cleaning needs and build excellent relationships. Maintains strong awareness of health and safety standards to provide training and guidance to staff.

• CTC - Certified Travel Counselor
• CTA - Certified Travel Associate