BENJIE G. MARQUEZ
South Penrith,Australia
Summary
To obtain a challenging position where I can extend help by leveraging my learnings acquiring new set of skills, and expanding my knowledge, To get a job opportunity where I can make utilize the best of my potential and contribute to the company’s growth To be a highly oriented employee who aligns one’s personal goal to the company’s vision and mission
Overview
6
6
years of professional experience
Work History
Security Technician
Avantgard Security Solutions
10.2025 - Current
- Installed and configured security systems, ensuring optimal functionality and compliance with safety standards.
- Conducted regular maintenance checks on surveillance equipment, enhancing reliability and performance.
- Troubleshot and resolved security system malfunctions, minimizing downtime and improving operational efficiency.
- Monitored industry trends in security technology, implementing innovative practices to enhance service delivery and client satisfaction.
- Enhanced security measures by installing and maintaining state-of-the-art surveillance systems.
- Installed various types of high-tech security systems such as door access, alarms and video surveillance systems.
- Installed, tested and serviced alarm and associated systems for commercial and residential customers.
IT Network Support (Outsourcing)
First Aurora Pty Ltd
09.2024 - 10.2025
- Monitor and maintain network systems to ensure optimal performance and uptime.
- Troubleshoot network issues including connectivity, latency, and configuration problems across LAN, WAN, and wireless environments.
- Install, configure, and support network hardware and software such as routers, switches, firewalls, VPNs, and network monitoring tools.
- Perform routine network maintenance and upgrades, including firmware updates, patch management, and hardware replacement.
- Assist in the design and deployment of new network infrastructure or the upgrade of existing systems for client environments.
- Collaborate with vendors and third-party service providers for troubleshooting, procurement, and service delivery.
- Pull and lay different types of cables (Ethernet, fiber optic, coaxial, power cables).
Housekeeping/Cleaner (Evening Job)
Quayclean Australia Pty Ltd
07.2023 - 10.2025
- Maintain Cleanliness of the School (St. Vincent College Potts Point)
- Scrubbing the Hallway Everyday
- Vacuuming all Study rooms to maintain the cleanliness
- Mopping all the Toilet
Technical Support and System Administrator
Land Transportation Office of the Philippines
12.2021 - 03.2023
- IT Network Support for Land Transportation Office Central Command Center 24/7
- Administered all Command Center network peripherals like Extreme Network Switches, Cisco PBX Cisco Ip phones, Palo alto Firewall, BIG F5 Load Balancer, Fire eye Network Security etc.
- Provide Technical support for the Employee of LTO for Computer Hardware/Network
- Maintained Security Measure of Data Center of LTO Command Center
- Coordinated with central IT departments and third-party vendors for advanced troubleshooting, upgrades, and support ticket escalations.
- Documented technical procedures, system configurations, and issue resolutions to streamline support and ensure knowledge continuity.
- Installed, configured, and maintained computer systems and peripherals, ensuring all IT equipment was fully operational and compliant with agency standards.
LTO Service Engineer/System Administrator
Microgenesis Business Systems
06.2021 - 12.2021
- Supported client network equipment/device like Extreme Network Switches, Palo alto firewall, BIG F5 Load Balancer, Fire eye network Security etc.
- Installed, configured, and maintained computer systems and peripherals, ensuring all IT equipment was fully operational and compliant with agency standards.
- Provided 24/7 Support at Land Transportation Office Command Center to secure and ensured network activity 24/7
- Assisted Implementation of Cisco IP PBX and activated IP phone call flow in LTO Command Center
- Created tickets and CRF by client request to resolve an issue
- Provide Technical support for the Employee of LTO for Computer Hardware/Network
Data Management Staff (Encoder)
Customer Frontline Solutions
09.2019 - 03.2020
- Ensured proper handling of paper works in Meralco
- Ensured good quality output by encoding of staff
- Created soft copies of Pole numbers to determine old paper of Meralco
Education
Advanced Diploma - Information Technology
QUEENSFORD COLLEGE
Parramatta, Sydney New South Wales01-2026
Diploma - Information Technology
QUEENSFORD COLLEGE
Parramatta, Sydney New South Wales01.2025
Bachelor of Science - Information Technology
STI COLLEGE MUNOZ EDSA
Munoz Edsa, Quezon City01.2019
High School - undefined
Baesa High School
Baesa, Caloocan City01.2014
Elementary School - undefined
Lucas R. Pascual Memorial Elementary School
Baesa, Quezon City01.2010
Skills
- Experience with basic HTML coding
- Skilled in resolving computer hardware problems
- Experienced in diagnosing L1 and L2 network issues
- Experienced in fundamental Palo Alto security management
- Experienced in configuring network switches
- Skilled in installation of network cabling
- Understanding of fibre optics cable splicing techniques
- Skilled in the installation and termination of copper and fiber optics
- Familiar with fundamental Adobe Photoshop techniques
- Familiar with fundamental Adobe Premiere techniques
Languages
English
Full Professional
CERTIFICATE & SEMINARS ATTENDED
- “Hold on Seminar” March 2018 (PSYCHOLOGICAL SEMINAR) (Participant)
- “Employment Preparation Workshop” (EPW) March 21, 22, 23 2019
- “LTO C3 Knowledge Transfer” (Network Equipment and Fundamentals) June 25, 2021
- “LTO Road Safety Interactive Center and LTO IT Training Hub” Training June 9, 10 2022
- “National WHS General Construction Induction Training” November 13, 2024
- “Network Defense” offered by Cisco Networking Academy Program May 6, 2025
- “Networking Basics” offered by Cisco Networking Academy Program June 23, 2025
- “Networking Devices and Initial Configuration” offered by Cisco Networking Academy Program June 23, 2025
- "Networking Addressing and Basic Troubleshooting" offered by Cisco Networking Academy Program October 11, 2025
INTERNSHIP ON THE JOB TRAINING
- Company Name: Hyundai North Edsa
- Date: March 18 – May 23, 2019
- Hours: 486 hours
- Position: IT L1 & L2 Network Support
AWARDS
High School, Top 2, 4th year High School S.Y 2013-2014
Timeline
Security Technician
Avantgard Security Solutions
10.2025 - Current
IT Network Support (Outsourcing)
First Aurora Pty Ltd
09.2024 - 10.2025
Housekeeping/Cleaner (Evening Job)
Quayclean Australia Pty Ltd
07.2023 - 10.2025
Technical Support and System Administrator
Land Transportation Office of the Philippines
12.2021 - 03.2023
LTO Service Engineer/System Administrator
Microgenesis Business Systems
06.2021 - 12.2021
Data Management Staff (Encoder)
Customer Frontline Solutions
09.2019 - 03.2020
Diploma - Information Technology
QUEENSFORD COLLEGE
Bachelor of Science - Information Technology
STI COLLEGE MUNOZ EDSA
High School - undefined
Baesa High School
Elementary School - undefined
Lucas R. Pascual Memorial Elementary School
Advanced Diploma - Information Technology
QUEENSFORD COLLEGE