Benju Neupane
Administration Officer
Turrella,NSW
Summary
Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.
Overview
6
6
years of professional experience
Work History
Administrative Coordinator
Carino Care
Oatley, NSW
01.2022 - Current
- General administrative and reception duties, answering phones and meet and greet customers and visitors.
- Excellent verbal and written communication
- Managed over 50 calls a day.
- High level of attention to detail.
- Perform various administration tasks such as enquiries, rostering, covering shifts and petty cash.
- Established and updated work schedules to account for changing staff levels and expected workloads.
- Competent IT skills including Microsoft Word, Excel, Power point.
- Excellent organization skills with ability to set priorities, plan and co-ordinate workloads.
- Energetic, resilient and resourceful, and live by values of compassion, respect, imagination and boldness.
Administration Officer
Catholic Care
Lane Cove, NSW
01.2018 - 11.2021
- Processed purchase orders, service contracts and financial reports.
- Screened and transferred incoming calls, took down messages and transmitted information and documents to internal personnel.
- Aided colleagues, managers and customers through regular communication and assistance.
- Managed team petty cash, purchase orders and account transactions.
- Managed daily payment processing and drafted related financial documents.
- Monitored and updated employee database and managed scheduling for team.
- Contributed to team goal-achievement by collaborating with staff to develop customer service improvement initiatives.
- Produced detailed reports to track trends and keep senior management informed.
AIN
Catholic Care
Lane Cove, NSW
02.2017 - 12.2018
- Maintained energy and enthusiasm in fast-paced environment.
- Developed and maintained courteous and effective working relationships.
- Maintained excellent attendance record, consistently arriving to work on time.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Carried out day-day-day duties accurately and efficiently.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours; night, weekend, and holiday shifts.
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
- Participated in team-building activities to enhance working relationships.
- Devoted special emphasis to punctuality and worked to maintain outstanding attendance record.
Education
Advance Diploma of Leadership And Management - Leadership And Management
Karina College
Sydney, NSW12.2020
Bachelor On Nursing - Nursing
KMC
NEPAL07.2015
Skills
- Verbal and Written Communication
- Time Management
- Office Management
- Attention to Detail
- Leadership and Change Management
- Reminder Calls
- Overcoming Obstacles
- Microsoft Word
- Cash Control
Timeline
Administrative Coordinator
Carino Care
01.2022 - Current
Administration Officer
Catholic Care
01.2018 - 11.2021
AIN
Catholic Care
02.2017 - 12.2018
Advance Diploma of Leadership And Management - Leadership And Management
Karina College
Bachelor On Nursing - Nursing
KMC
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