Ben Marc Kiho
Summary
Reliable Personal Assistant with track record of initiative and accuracy. Highly organized and consistently anticipates needs of clients. Skilled multitasker proficient in computer software and correspondence management. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level legal positions.
Overview
6
6
years of professional experience
Work History
Personal Assistant /Administrative Assistant
Cross Country Trucks
04.2023 - 01.2024
- First point of contact for incoming visitors or phone calls, ensuring prompt responses or directing inquiries appropriately.
- Enhanced executive''s productivity by managing schedules, organizing meetings, and overseeing correspondence.
- Streamlined communication for better efficiency between executive and team members by acting as a liaison.
- Ensure accurate record-keeping with diligent data entry and database management.
- Assist in the preparation of reports and documents eg. registration checks, bailment of vehicle, transfers of vehicle CTP insurance, used vehicle sales contracts and notice of disposal.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Invoice processing procedures to ensure timely payment of vendors/suppliers.
- Organise marketing online and in brochures
- Ensured compliance with industry regulations by maintaining up-to-date knowledge of requirements and monitoring adherence to guidelines.
- Managed filing system, entered data and completed other clerical tasks.
- Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
- Assisted development and implementation of new administrative procedures.
- Maintained confidentiality and discretion while handling sensitive information relevant to company operations.
- Monitored expenses closely, maintaining an organized filing system for easy access to financial records.
Sales Associate
EB Games
08.2022 - 08.2023
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
- Conducted regular competitor analysis to stay informed about market trends, adjusting pricing strategies accordingly for optimal results.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Engaged in friendly conversation with customer to better uncover individual needs.
Barista Trainee
Eat Botanic Cafe
11.2021 - 05.2022
- Improved customer satisfaction by providing exceptional service and maintaining a clean, welcoming environment.
- Enhanced team efficiency by assisting with inventory management and restocking supplies as needed.
- Ensured consistency in drink quality by adhering to standard recipes and preparation procedures.
- Maintained strict adherence to food safety guidelines, ensuring a clean and sanitary workspace at all times.
Restaurant Waiter
Hog's Australia's Steakhouse
07.2018 - 10.2021
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
- Maintained clean and organized dining areas for optimal guest experience.
- Assisted in training new waitstaff members, contributing to a cohesive team environment.
- Managed multiple tables simultaneously while maintaining high levels of accuracy on order placement and delivery.
- Adhered to company guidelines and safety protocols for proper food handling and presentation.
- Supported fellow waitstaff through teamwork during busy times, sharing responsibilities as needed.
Education
Bachelor of Law - Law & Social Science (Criminology)
University of Wollongong
Wollongong, NSW2026
James Sheahan Catholic High School
Orange, NSW09.2023
Skills
- Database Entry
- Legal Administrative Support
- Report Analysis
- Errands
- Business Writing
- Invoice Processing
- Expense Management
- Report Writing
- Client Relations
- Spreadsheet Management
- Scheduling
- Database Management
- Organizing and Preparing Meetings
Accomplishments
Ranked 2nd in course in Legal Studies throughout senior schooling
Ranked 4th in course in Modern History throughout senior schooling
High achiever in English Advanced throughout senior schooling
Personal References
Peter and Linda Isaacs - Employers at Cross Country Trucks
Phone: (02) 6361 2244
Mobile: 0407 924 149
Belinda Lee - Yr 11 & 12 Legal studies teacher
Phone: (02) 6362 1422
Email: b.lee@bth.catholic.edu.au
Sandra Paniz - Personal reference
Mobile: 0419 858 168
Jade O'Neil - Personal reference
Mobile: 0410 911 360
Timeline
Personal Assistant /Administrative Assistant
Cross Country Trucks
04.2023 - 01.2024
Sales Associate
EB Games
08.2022 - 08.2023
Barista Trainee
Eat Botanic Cafe
11.2021 - 05.2022
Restaurant Waiter
Hog's Australia's Steakhouse
07.2018 - 10.2021
Bachelor of Law - Law & Social Science (Criminology)
University of Wollongong
James Sheahan Catholic High School
Similar Profiles
AIVA KUMARAIVA KUMAR
Process Associate at Cross Country IndiaProcess Associate at Cross Country India
Rebecca Call, RNRebecca Call, RN
RN at Cross Country HealthcareRN at Cross Country Healthcare
Tahj MasonTahj Mason
Behavior Interventionist at Cross-Country EducationBehavior Interventionist at Cross-Country Education
Emma KinaroEmma Kinaro
Personal Assistant /Administrative Assistant at Maiteri & AssociatesPersonal Assistant /Administrative Assistant at Maiteri & Associates
Beatriz MartinezBeatriz Martinez
Personal Assistant/Administrative Assistant at Poli's Equipment & Pool ServicePersonal Assistant/Administrative Assistant at Poli's Equipment & Pool Service