Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Interests
Timeline
Generic

Bennett Cain

Charters Towers

Summary

Dynamic community support professional with a proven track record in fostering positive relationships and delivering impactful assistance to individuals in need. Committed to developing personalized support plans that address unique challenges while promoting social and cultural inclusion. Recognized for strong analytical, communication, and problem-solving skills, with a focus on empowering others to reach their full potential through advocacy and tailored interventions. Eager to contribute expertise in social services and program development to drive meaningful change and enhance the quality of life within marginalized communities.

Overview

21
21
years of professional experience
1
1
Certification

Work History

Senior Pastor

Seasons Church
03.2017 - 11.2024
  • Led congregational growth initiatives to enhance community engagement and outreach programs.
  • Developed and implemented strategic plans for worship services, promoting spiritual development and participation.
  • Mentored junior pastors and staff, fostering a collaborative environment focused on professional growth.
  • Conducted regular assessments of church programs, ensuring alignment with mission and community needs.
  • Facilitated interfaith dialogues, strengthening relationships with local organizations and promoting inclusivity.
  • Oversaw budget management for church operations, ensuring financial stability and responsible stewardship of resources.
  • Spearheaded fundraising campaigns to support missions and community projects, increasing resource availability.
  • Provided pastoral care through counseling sessions, addressing individual needs while maintaining confidentiality and trust.
  • Officiated special services such as weddings, funerals, baptisms, and nursing home services.
  • Led effective pastoral care for congregation members, providing spiritual guidance and support during times of crisis or need.
  • Oversaw administration and management of all areas of ministry.
  • Provided spiritual care through visitation, counseling, and prayer.
  • Led programs such as worship, study, fellowship, and service opportunities.
  • Enhanced spiritual growth for church members through regular pastoral counseling sessions and personalized guidance.
  • Planned and conducted worship services, wrote sermons, and worked with key church leaders to carry out church mission.
  • Built strong relationships with community organizations, collaborating on projects that aligned with shared values and goals.
  • Coordinated and spearheaded programs to increase church members' service throughout community.
  • Managed budgets responsibly, allocating funds appropriately to support ongoing ministry initiatives and maintaining the long-term financial health of the church.
  • Fostered an environment of inclusivity and acceptance within the church, welcoming diverse perspectives and backgrounds while cultivating unity around shared faith values.
  • Developed and executed strategic plans to expand ministry offerings, ensuring alignment with the church''s mission and vision.
  • Directed special events such as weddings or funerals with sensitivity to individual needs while upholding religious traditions unique to each situation.
  • Managed church staff effectively, providing clear direction and support while maintaining accountability for performance outcomes.
  • Provided crisis response and counseling to church members.
  • Elevated congregation engagement by developing thought-provoking sermons and promoting open discussions.
  • Led strategic initiatives to enhance organizational effectiveness and stakeholder engagement.
  • Facilitated board meetings, fostering collaboration among diverse members for informed decision-making.
  • Developed and implemented policies that aligned with organizational goals and regulatory requirements.
  • Contributed to the development of a company-wide data governance framework, ensuring consistency across all departments.
  • Served on departmental committees, contributing to institutional governance and policy development.
  • Contributed to the development of a robust corporate governance framework that integrated rigorous risk management principles into daily operations.
  • Ensured compliance with industry regulations and company policies by implementing robust data governance practices.
  • Advised nonprofit organizations on governance requirements and regulatory compliance best practices to foster long-term stability and growth.
  • Mentored emerging leaders, promoting professional growth and succession planning within the organization.
  • Evaluated program performance, utilizing data-driven insights to inform strategic direction and improvement efforts.
  • Promoted organizational transparency by implementing clear reporting structures and open communication channels.
  • Provided guidance on policy development, ensuring compliance with legal requirements and industry standards.
  • Guided organizational restructuring efforts that led to improved efficiency and better alignment of resources.
  • Developed strategic plans for organizational growth, resulting in increased revenue and expanded services.
  • Collaborated with key stakeholders to develop comprehensive marketing strategies that increased brand visibility.
  • Enhanced board communication by streamlining meeting agendas and supporting materials.
  • Led performance evaluation processes for senior executives, driving continuous improvement in leadership capabilities.
  • Managed crisis situations effectively, minimizing negative impact on the organization''s reputation.
  • Mentored executive team members to strengthen leadership skills and improve decision-making processes.
  • Chaired annual conferences that provided valuable learning opportunities for industry professionals.
  • Navigated complex negotiations successfully, securing beneficial partnerships and agreements for the organization.
  • Planned and oversaw meetings in accordance with governing documents.
  • Maintained impartiality and objectivity during meetings and decision-making.
  • Collaborated with legal, accounting and other professional teams to review and maintain compliance with regulations.
  • Represented organization at industry conferences and events.
  • Oversaw business-wide changes to modernize procedures and organization.
  • Analyzed industry trends and tracked competitor activities to inform decision making.
  • Communicated business performance, forecasts and strategies to members.
  • Directed technological improvements, reducing waste and business bottlenecks.
  • Maintained P&L and shouldered corporate fiscal responsibility.
  • Monitored key business risks and established risk management procedures.
  • Created succession plans to provide continuity of operations during leadership transitions.
  • Devised and presented business plans and forecasts to board of directors.
  • Cultivated company-wide culture of innovation and collaboration.
  • Developed meaningful relationships with church members, providing pastoral care and support to those in need.
  • Developed meaningful relationships with congregants, providing pastoral care and guidance when needed.
  • Delivered compassionate pastoral care to congregants experiencing personal challenges or crises, offering emotional support and practical guidance.
  • Managed schedules for academic events, optimizing resource allocation and attendance for students and participants of Local Church College.
  • Answered and made calls, scheduled appointments and maintained records and files.
  • Assisted in the planning and execution of orientation programs for new volunteers.
  • Developed community outreach programs to enhance engagement and participation in local initiatives.
  • Collaborated with local organizations to create partnership opportunities that benefit community and church members.
  • Managed communication channels, including newsletters and social media, to inform the community of events and resources.
  • Trained volunteers on best practices for community engagement and event coordination.
  • Led strategic planning sessions to streamline organizational goals and objectives.
  • Assisted with business communications via email, social media and mailings.
  • Streamlined social media management processes by leveraging scheduling tools for increased consistency in content posting.
  • Streamlined social media management by implementing efficient tools and software to schedule, track, and measure performance metrics.
  • Increased public awareness of the organization through marketing campaigns, social media management, and networking events.
  • Boosted customer engagement through social media management, content creation, and targeted promotions.
  • Streamlined web content management processes, improving efficiency and productivity.
  • Managed the development of engaging content to attract increased website traffic and social media engagement.
  • Converted legacy HTML sites to modern CMS platforms such as Wix for easier content management.
  • Optimized online content using SEO best practices to increase search engine visibility and drive traffic to the website.
  • Produced compelling video content for diverse platforms, including web, social media, television broadcasts, and live events.
  • Increased website traffic by consistently producing engaging, timely, and accurate content for various platforms.

General Manager

Transformations Program Australia
02.2013 - 05.2016
  • Directed program strategy, aligning initiatives with organizational goals to enhance service delivery.
  • Implemented operational efficiencies, improving workflows and reducing turnaround times across multiple programs.
  • Led cross-functional teams, fostering collaboration to achieve project milestones and increase stakeholder engagement.
  • Developed training programs, enhancing staff capabilities and promoting a culture of continuous improvement.
  • Established partnerships with community organizations, expanding service reach and enhancing program visibility.
  • Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
  • Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
  • Formulated policies and procedures to streamline operations.
  • Implemented operational strategies and effectively built customer and employee loyalty.
  • Increased overall company efficiency by streamlining operations and implementing innovative managerial strategies.
  • Established comprehensive employee training programs to develop skills, improve productivity, and maintain compliance with industry regulations.
  • Provided thoughtful guidance to personnel in navigating and resolving snags in productivity.
  • Enhanced team collaboration and communication by introducing new project management tool, leading to more efficient project completions.
  • Accelerated digital transformation by overseeing adoption of cloud-based solutions, improving data accessibility and security.
  • Assisted in recruiting, hiring and training of team members.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
  • Reported issues to higher management with great detail.
  • Oversaw financial management, optimizing budgets to ensure sustainable operations and resource allocation.
  • Streamlined operational workflows, enhancing productivity and efficiency across multiple departments.
  • Led cross-functional teams to implement strategic initiatives, driving overall business performance improvements.
  • Fostered a culture of continuous improvement through mentorship and training programs for staff members.
  • Coordinated with senior leadership to align operational strategies with company objectives and market trends.
  • Implemented technology solutions that improved data management, reporting accuracy, and decision-making processes.
  • Established a culture of continuous improvement by identifying opportunities for enhancement in operations, systems, and procedures.
  • Developed high-performing teams through effective coaching, mentoring, and performance management strategies.
  • Established standard operating procedures that enhanced employee performance.

Presenter

Queensland Traffic Offenders Program
10.2014 - 07.2015
  • Developed and delivered engaging presentations on traffic safety and offender rehabilitation.
  • Facilitated group discussions to encourage participant reflection and growth.
  • Implemented feedback mechanisms to improve presentation content and delivery methods.
  • Designed educational materials that align with program goals and audience comprehension levels.
  • Led workshops aimed at promoting safe driving behaviors among diverse audiences.

Campus Director

Transformations Program Australia
07.2009 - 02.2013
  • Led strategic initiatives to enhance program effectiveness and participant engagement.
  • Developed comprehensive training modules for staff to improve service delivery and support.
  • Coordinated community outreach efforts to strengthen partnerships and resource availability.
  • Monitored program compliance with regulatory standards and implemented necessary adjustments.
  • Oversaw budget management, ensuring optimal allocation of resources across multiple projects.
  • Mentored emerging leaders within the organization to foster professional growth and development.
  • Directed daily academic administration, faculty support, and admissions efforts.
  • Enhanced campus life by organizing and overseeing a diverse range of events, including guest speaker series, cultural celebrations, and networking receptions.
  • Established partnerships with local businesses and organizations to provide students with networking opportunities and career resources.
  • Managed admissions efforts and drove marketing initiatives for new enrollment.
  • Oversaw facilities management, ensuring that buildings were well-maintained and equipped to meet the needs of students and staff alike.
  • Managed campus budget effectively, allocating resources strategically to optimize program offerings and facility upgrades.
  • Coordinated fundraising efforts that generated significant financial support for various campus projects and scholarships.
  • Spearheaded technology initiatives to support student learning and academic excellence.
  • Managed case documentation using electronic health record systems to maintain accurate patient information.
  • Coordinated patient care plans, ensuring alignment with healthcare providers and family needs.
  • Assisted patients in navigating healthcare services, enhancing access to necessary resources and support.
  • Collaborated with multidisciplinary teams to develop effective intervention strategies for diverse populations.
  • Monitored progress of cases, adjusting plans based on patient feedback and changing circumstances.
  • Implemented process improvements that streamlined case review procedures, increasing overall efficiency.
  • Advocated for patient needs within the healthcare system, fostering improved communication and support networks.
  • Provided compassionate assistance during challenging situations, helping patients navigate complex medical systems more easily.
  • Attended regularly scheduled case management and staff meetings.
  • Optimized resource allocation through careful evaluation of individual cases, identifying unmet needs, and prioritizing interventions accordingly.
  • Enhanced patient care by efficiently coordinating case management processes and collaborating with healthcare professionals.
  • Participated in ongoing professional development opportunities to stay current on best practices in case management assistance.
  • Maintained up-to-date and accurate contacts and progress note records.
  • Participated in quality improvement initiatives, identifying areas for potential growth and implementing changes to enhance overall case management services.
  • Supported interdisciplinary team meetings to create comprehensive case plans tailored to individual needs.
  • Developed strong relationships with patients and families, providing emotional support throughout their medical journey.
  • Assisted with the development and implementation of case management policies and procedures, contributing to a more efficient department.
  • Worked with homeless, diverse and low-income populations to assist in coping with mental health, substance abuse and recovery issues.
  • Coordinated case management processes to enhance patient care and streamline service delivery.
  • Analyzed client needs, creating tailored plans to improve health outcomes and service engagement.
  • Conducted regular team meetings to review cases, share insights, and drive collaborative problem-solving efforts.

Training Facilitator

Surfcity Church
09.2003 - 07.2009
  • Facilitated workshops focusing on leadership development and team dynamics among church members.
  • Mentored new facilitators, providing guidance on best practices for delivering impactful training sessions.
  • Coordinated logistics for training events, ensuring alignment with organizational goals and participant needs.
  • Provided ongoing coaching and feedback to facilitate long-term success in employee roles following completion of initial trainings.
  • Administered assessments before, during and after courses.
  • Supported students and individuals with [Type] issues, liaising between participants, families, and program executives about needs.
  • Optimized existing curriculums based on participant feedback, ensuring relevance of content material across changing organizational needs over time.
  • Developed [Type] and [Type] training programs.

PSP Project Officer

Mental Health Association (QLD)
06.2006 - 02.2008
  • Facilitated stakeholder meetings to gather requirements and address concerns effectively.
  • Established and maintained relationships with external partners to support project objectives.
  • Streamlined communication processes across departments, enhancing information flow and decision-making.
  • Evaluated risks and developed mitigation strategies to ensure successful project outcomes.
  • Kept senior management well-informed by preparing and presenting project status reports.
  • Developed and deepened relationships with key stakeholders.
  • Partnered with project team members to identify and quickly address problems.
  • Gathered and organized supporting materials for meetings and project updates.
  • Enhanced client satisfaction by implementing effective case management strategies and streamlining service delivery.
  • Leveraged technological tools for efficient case management, organization, and enhanced client communication.
  • Conducted comprehensive assessments to understand client challenges, paving way for effective case management.
  • Performed eligibility assistance, case management, referrals or related function.
  • Improved client well-being by developing and implementing comprehensive case management plans.
  • Provided safety planning, crisis intervention and case management to clients.

Education

Diploma - Christian Ministry & Theology

Surfcity International Bible College
Gold Coast, QLD
12-2008

Diploma - Alcohol & Other Drug Work

TAFE SA
Adelaide, SA
03-2007

Diploma - Community Welfare Work (Specialising in Counselling Skills)

TAFE SA
Adelaide, SA
09-2007

Diploma - Community Welfare Work (Mental Health Non-Clinical)

TAFE SA
Adelaide, SA
08-2007

Skills

  • Client Assessment; Individual & Group Counseling; Drug & Alcohol Counseling; Cognitive Behavioral Therapy; Case Management; Case Load Management; Client Advocacy & Referrals; Brief Intervention; Community Liason; Program Coordinator; Project Officer; Therapeutic Community Coordinator; Community Service Coordinator; Facilitate, Coordinate and Supervise Management and Staff Teams; Facilitate Staff & Group Meetings; Facilitate & Teach Small Groups; Plan, Promote, Implement & Monitor Service to Clients; Public Speaking; Motivational Speaking; Special Event Management Team Building; Mentoring; Conflict Resolution; Problem Solving; Goal Setting; Office Administration; Microsoft Word, Excel, Powerpoint; Data Base Entry & Development; Develop Digital Marketing Strategies; Content Management; Fundraising, Sponsorship & Promotion Strategies & Negotiations; Networking; Hospitality management, Retail management
  • Pastoral care
  • Congregational care
  • Organizational leadership
  • Teaching
  • Officiating
  • Public speaking
  • Preaching
  • Marriage counseling
  • Discipleship training
  • Crisis management
  • Organizational management
  • Preaching excellence
  • Financial stewardship
  • Spiritual cultivation
  • Grief support
  • Grief counseling
  • Leadership development
  • Spiritual leadership
  • Community service
  • Operations management
  • Small group facilitation
  • Pastoral counseling
  • Volunteer management
  • Church growth strategies
  • Crisis intervention
  • Fundraising expertise
  • Disciple-making
  • Visionary leadership
  • Social media engagement
  • Church calendar coordination
  • Leadership building
  • Inspirational leadership
  • Strategic planning
  • Disaster response
  • Workflow coordination
  • Operational reporting
  • Church administration
  • Individual counseling
  • Teamwork
  • Teamwork and collaboration
  • Problem-solving
  • Time management
  • Attention to detail
  • Problem-solving abilities
  • Multitasking
  • Multitasking Abilities
  • Reliability
  • Excellent communication
  • Critical thinking
  • Organizational skills
  • Team collaboration
  • Active listening
  • Effective communication
  • Adaptability and flexibility
  • Decision-making
  • Relationship building
  • Team building
  • Task prioritization
  • Self motivation
  • Interpersonal skills
  • Analytical thinking
  • Conflict resolution
  • Goal setting
  • Professionalism
  • Interpersonal communication
  • Time management abilities

Affiliations

  • Credentialed Religious Minister with Australian Christian Churches

Certification

Counseling Intensive Training, P.A.R.T, Suicide Prevention, Marriage Celebrant Training, Leadership Development, First Aid, Policy & Procedure Development, Fundraising.

Interests

  • Cooking
  • I enjoy cooking for friends and family gatherings
  • Outdoor Recreation
  • Enjoy hobbies that combine physical activity with outdoor exploration
  • Volunteering
  • Graphic Design
  • Music
  • Volunteer Work
  • Web Development and Design
  • Design and Build Websites

Timeline

Senior Pastor

Seasons Church
03.2017 - 11.2024

Presenter

Queensland Traffic Offenders Program
10.2014 - 07.2015

General Manager

Transformations Program Australia
02.2013 - 05.2016

Campus Director

Transformations Program Australia
07.2009 - 02.2013

PSP Project Officer

Mental Health Association (QLD)
06.2006 - 02.2008

Training Facilitator

Surfcity Church
09.2003 - 07.2009

Diploma - Christian Ministry & Theology

Surfcity International Bible College

Diploma - Alcohol & Other Drug Work

TAFE SA

Diploma - Community Welfare Work (Specialising in Counselling Skills)

TAFE SA

Diploma - Community Welfare Work (Mental Health Non-Clinical)

TAFE SA

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Bennett Cain