Benni Chakiath Varghese
Milbank
Summary
Highly organized Office Administrator with 5 years of hospital admin & age care rostering admin experience which includes Patient Emergency admissions, elective admissions, medical records, Clinics retrieval & Correspondence at Alice Springs Hospital, NT. 10 years of work experience in Information technology. Excellent computer literacy
Overview
7
7
years of professional experience
Work History
Hospital Admission Officer (ED & Electives)
Patient Services, Alice Springs Hospital
2021.07 - 2024.02
- Admitting new patients & boarders across the hospital wards, emergency department and transfer from other hospital
- Preparing patient folders for day surgery, preadmission clinic, and outpatient departments
- Working closely with patient accounts team and updating all paperwork’s needed from patients
- Filling & storing all kinds of stationery items which are required for the office
- Answering calls from other hospitals, clinics and assist in admissions & patient related queries
- Updating patient information using Medicare information
- Discharging admitted patients also changing attending doctor if needed
- Expert in using the admission & account software’s like Caresys’s, PRODA, CIDS, PBRC
- Checking the Outlook email regularly and replying to them as per the needs
- Updating the Patient files needed for the day surgeries also adding them to the screen & creating a new patient registration also preparing the folders
- Works closely with the Theatre schedulers during the Day surgery admissions.
Medical Records Retrieval Officer
Patient Services, Alice Springs
2019.11 - 2021.07
- Responds to requests for patient records, both within the facility and by external sources, retrieving them and transmitting them appropriately
- Performs other clerical tasks as needed, such as answering phones, sending emails, and providing customer assistance for releasing medical record information
- Retrieves medical records from offsite chart storage facilities when needed
- Files paperwork’s and reports in patient charts, ensuring they are completed in an accurate and timely manner
- Ensures files are stored in the designated area according to storage procedures
- Efficiently manage Caresys and other hospital information systems
- Arrange Outpatient clinical files by using JCCB application
- Collecting & Keeping Archive paper works according to the guidelines.
Admin & Rostering Officer
Hettiperkins Home for the Aged, ARRCS
2018.06 - 2019.08
- Completing new resident admission enrolment document, maintaining existing resident records, financial spending
- Creating resident medication accounts, movement forms & new admission packs
- Assisting with Centrelink payment forms, medical & personal consent forms
- Preparing staff rosters, manual signing time sheets & staff allocation and payroll
- Assisting in recruitment process, records filing and management
- Preparing monthly/quarterly reports (Expenses & Office budgets)
- Answering queries by employees and clients also updating office policies as needed
- Updating & Preparing Police Clearance check for employees
- Reporting and escalating staff & resident issues to the Service Manager
- Handling purchase orders, invoices, petty cash, and other online payments
- Maintaining and updating the Guardianship & contact details of the residents.
Kitchen Assistant
Friendly Society Private Hospital, Bundaberg
2024.05
- Washing up a large volume of different sized pots and pans
- Assisting with the loading and unloading deliveries
- Kitchen cleaning & cleaning up the food preparation areas and equipment
- Keeping the storeroom organised and safe, enforcing high standard of health and safety rules in the kitchen area
- Serving Food to the Hospital Patients as per the guidelines.
Team member
Woolworths Supermarkets, Alice Springs
2017.07 - 2019.01
- Answer customer queries and complaints in a courteous manner
- Splitting and filing the products, ensuring & provide exceptional service to customers
- Splitting and filing the products, ensuring that the shop floor is up to date
- Assisting with online shopping.
Support Worker
Mission Australia, NT
2022.07 - 2024.02
- Undertake administrative tasks such as filing, documenting participant activities, answering and redirecting telephone calls
- Incidents, WHS concerns, identified hazards and other risk related occurrences, are reported, and entered on to safety, reporting software
- Respond to emergency situations by providing immediate intervention, contacting emergency services, reporting to a Team Leader or Manager, and registering the incident on reporting systems
- Hold organized or spontaneous activities, with children and young people after school, on weekends and during school, holiday periods
- Participate in projects, team forums, community education and awareness, events
- Develop strong relationships with team members to ensure efficient communication of information and effective administration of the program.
Education
Skills
- Adaptability
- Communication
- Interpersonal skills
- Time management
- Proficiency with email platforms
Immunizationsvaccines
up to date
Personal Information
- Citizenship: Australian Citizen
- Driving License: QLD
References
- Lee-Ann Crompton, Trainer/Educator, Central Australia Health Service, Department of Health, Northern Territory Government, Australia, 0412957527, Lee-Anne.Crompton@nt.gov.au
- Lynette Porter, Team Leader, Hospitality Services, Friendly Society Private Hospital, Bundaberg, 0427529374
Timeline
Kitchen Assistant
Friendly Society Private Hospital, Bundaberg
2024.05
Support Worker
Mission Australia, NT
2022.07 - 2024.02
Hospital Admission Officer (ED & Electives)
Patient Services, Alice Springs Hospital
2021.07 - 2024.02
Medical Records Retrieval Officer
Patient Services, Alice Springs
2019.11 - 2021.07
Admin & Rostering Officer
Hettiperkins Home for the Aged, ARRCS
2018.06 - 2019.08
Team member
Woolworths Supermarkets, Alice Springs
2017.07 - 2019.01
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