Muk Ham Chung (Benny)
Burwood,Nsw
Summary
I am a professional communicator and interacted receptionist, also a professional employer throughout the career. In my profession, I have good experiences of how to communicate and dealing with customers and other obstacles within work places.
Overview
2
2
years of professional experience
Work History
Sales and Receptionist
Carlingford Vodafone store
- Worked efficiently and communicated with customers when doing patronize contracts and cell phones
- Explained and helped target customers deliberately with any questions and troubleshot problems that customers had
- Strong problem-solving skills.
Sales and Receptionist
Bathroom products supplies store
- Worked for three months as a sales and receptionist
- Strong problem-solving skills
- Professional in dealing with customers and problem-solving
- Problems solving in phone calls
- Multi-tasking skills.
Sales and Receptionist
Vodafone Kogarah mobile direct
- Worked for half a year as a sales and receptionist
- Strong problem-solving skills
- Professional in dealing with customers and problem-solving
- Problems solving in phone calls
- Skills when using computer
- Multi-tasking skills.
Receptionist
Central Perk Motel
- Worked for two months as a receptionist
- Strong problem-solving skills
- Professional in dealing with customers and problem-solving
- Problems solving in phone calls
- Skills when using computer
- Multi-tasking skills.
Store Manager
Hurstville Chinese traditional 53 mo burger shop
- Worked for six months as a store manager
- Provided satisfaction customer services as needed
- Motivational to cooperate with staffs and strong leadership
- Routine of generating accurate financial and daily sales reports
- Supervising, recruiting, and training crews
- Budget managing
- Promoting and marketing products
- Supplies ordering
- Allocating rosters for staffs
- Emergency problem-solving within the shop and for customers
- Wages statement report paperwork.
Waiter
Sushi Train Restaurant Moa
- Worked for eight months as a waiter
- Took orders from customers
- Recognized categories of sushi which could be custom made for customers
- Provided customer services by picking up and answering phone calls from customers.
Waiter
Halal Malaysian The Gem restaurant
- Worked for one year as a waiter
- Provided perfect service experience for customers
- Presented menus, answered questions, and made suggestions for the enquired food
- Presented an appropriate manner for customers
- Up-selling products to satisfy customers' needs
- Stock taking and piling
- Eligible for cash handling and bills.
Official Administrator
Sydney Fish Market
- Worked for one year as an official administrator in the office
- Organized payroll for staffs
- Designed posters for promotion
- Entered data for general sales and purchases daily
- Took stock for monthly products
- Supervised crew packing live seafood and arrival
- Verified daily sales
- Handled party or catering orders for customers on the phone and prepared
- Handled email requests and responses online
- Handled documentations and requirements in the office.
Barista
Infinity Coffee Roaster, Junior Coffee
07.2023 - Current
- Controlled line and crowd with quick, efficient service.
- Cleaned counters, machines, utensils, and seating areas daily.
- Made and served brand-specific café beverages with focus on speed, quality and consistency.
- Maintained regular and consistent attendance and punctuality.
Barista & All Rounder
Campos Coffee, Krema Bar
05.2022 - Current
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Controlled line and crowd with quick, efficient service.
- Cleaned counters, machines, utensils, and seating areas daily.
- Maintained regular and consistent attendance and punctuality.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
Education
Bachelor of Marketing - Marketing
University of Newcastle
Newcastle, NSW05.2016
Skills
- Scheduling
- Office Management
- Administrative Support
- Customer and Client Relations
- Problem Solving
- Multitasking Abilities
Phone Number
0422-021-886
Visa
Permanent Resident
Email Address
bennymhc@hotmail.com
Career Summaries Experiences
- Work efficiently and communicate with customers when doing patronize contracts and cell phones
- Explain and help target customers deliberately whatever questions and troubles shoot problems that customers have.
- Strong problem solving.
Spoken Language
- English
- Cantonese
- Mandarin
Age
17/06/1992
References
- Vodafone Store Carlingford Shopping Centre, (02) 9873-3880, Raymond
- Ideal bathroom center, (02) 9446 7033
- Vodafone Kogarah mobile direct, 0450583181, Karn
- 53 Mo Burger Campsie headquarter store, 0420 930 429, Maggie
- Motel Receptionist, xiao_qiang_1204
- The gem restaurant, 0412 388 652, Derek
- Sydney fish market, 0499898926, Jacob
Languages
Chinese (Cantonese)
Native or Bilingual
Chinese (Mandarin)
Native or Bilingual
English
Native or Bilingual
Timeline
Barista
Infinity Coffee Roaster, Junior Coffee
07.2023 - Current
Barista & All Rounder
Campos Coffee, Krema Bar
05.2022 - Current
Sales and Receptionist
Carlingford Vodafone store
Sales and Receptionist
Bathroom products supplies store
Sales and Receptionist
Vodafone Kogarah mobile direct
Receptionist
Central Perk Motel
Store Manager
Hurstville Chinese traditional 53 mo burger shop
Waiter
Sushi Train Restaurant Moa
Waiter
Halal Malaysian The Gem restaurant
Official Administrator
Sydney Fish Market
Bachelor of Marketing - Marketing
University of Newcastle
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