Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Benjamin Whitaker

Toowoomba,QLD

Summary

I’m an experienced Operations Manager with a strong background in team leadership, roster coordination, and managing high-pressure environments, such as large-scale events. Over the past five years, I’ve led and managed teams across a variety of operational settings, currently overseeing more than 100 staff. My day-to-day responsibilities include preparing rosters, delivering briefings to security personnel, and ensuring every shift runs smoothly and in line with client and compliance expectations.

I take pride in my ability to manage complex logistics, and maintain calm under pressure. Whether I’m coordinating crowd control at a major event or responding to real-time operational challenges, I stay focused on safety, efficiency, and professionalism.

Before transitioning into operations management, I completed a Certificate III in Cabinet Making, and managed a small team in a hands-on trades environment. This experience gave me a solid foundation in leadership, problem-solving, and attention to detail—all of which I bring to my current role.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Operations Manager

MNP Security
Toowoomba, Queensland
01.2020 - Current

Cabinet Maker- Team Leader

Toowoomba Benchtops
Toowoomba, Queensland
12.2012 - 01.2020

Education

Completion of school - Grade 12 Certificate

Saint Marrys College
Toowoomba, QLD
11-2012

Skills

  • Managing rosters for 100 staff
  • Conducting staff briefings and shift coordination
  • Planning and running large public events
  • Overseeing crowd control and maintaining public safety
  • Leading teams and resolving on-the-ground issues
  • Staying organized and outcome-focused in fast-paced environments

Certification

Certificate 3 in security operations

Class 1 security license

White card in construction

Open Hr Driver's license

Timeline

Operations Manager

MNP Security
01.2020 - Current

Cabinet Maker- Team Leader

Toowoomba Benchtops
12.2012 - 01.2020

Completion of school - Grade 12 Certificate

Saint Marrys College
Benjamin Whitaker