Summary
Overview
Work History
Education
Skills
Languages
Interests
Extracurricular activities
Timeline
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Benny Wu

Summary

Dynamic operations manager with a proven track record at Grill'd, skilled in market data analysis and enhancing customer satisfaction. Adept at leading teams and implementing strategic initiatives that drive sales growth. Proficient in video editing with Final Cut Pro, fostering collaboration to achieve impactful results.

Overview

1
1
year of professional experience

Work History

Manager of Operations

Grill'd
02.2024 - 05.2024
  • Analyze the market positioning and formulate marketing plans to increase sales
  • Participate in the market decision-making for the location selection of Grill'd's new restaurant
  • Data analysis of consumer attitudes and market research
  • Collaborated with management on strategic initiatives to improve overall operational effectiveness.

Manager of Operations

IXAG Bar
04.2024 - 12.2024
  • Simplify daily operations, enhance service efficiency and customer satisfaction.
  • Coordinate the employee schedules to ensure the best labor coverage during peak hours
  • Implement inventory management measures to reduce waste and improve inventory accuracy.
  • Train new employees on operating procedures and customer service standards
  • Assist in formulating promotional strategies to enhance customer engagement and sales.


Social Media Manager

Jo- EN MEDIA
07.2024 - 09.2024
  • Formulate a social media content strategy to enhance brand exposure and recognition.
  • Collaborate with TikTok to implement an entertainment live-streaming model.
  • Edit the live-streaming videos of the hosts and manage the traffic distribution.

Social Media Content Creator

University of Sydney
08.2024 - 11.2024
  • Developed engaging social media content to enhance university brand visibility and student engagement.
  • Collaborated with academic departments to create targeted campaigns for events and initiatives.
  • The student union department jointly shot a series of promotional videos and edited
  • Act as interviewer and conduct interviews in the series of videos

Project Lead

University Of Sydney Business School
03.2025 - 07.2025
  • Participate in the entire process of product innovation and R&D
  • Analyze the market landscape of Australia, conduct competitive product analysis and market launch
  • Conduct user profiling analysis and product development to ensure cost control
  • Product trial operation and data analysis

Education

Bachelor of Arts - Digital Media

University of Sydney
Sydney, NSW
06-2025

Bachelor of Arts - Marketing

University of Sydney
Sydney, NSW
06-2025

Skills

  • using Final Cut Pro for video editing
  • using Canva for presentations
  • Master market data analysis
  • Collaborative mindset
  • Leadership skills
  • Multi-tasking skills
  • Client communications

Languages

Chinese
Native or Bilingual
English
Professional Working

Interests

  • Video editing
  • Music producing
  • Tech enthusiast, passionate about exploring the latest advancements and innovations

Extracurricular activities

In collaboration with the student associations of the University of Sydney, videos are jointly released. The topics are mainly based on cultural diversity to ensure the core concepts of the University of Sydney. The video collection consists of multiple series, such as random interviews, one-on-one interviews, face-to-face exchanges, and life knowledge, etc., to ensure the interest and professionalism of the entire video series.

Timeline

Project Lead

University Of Sydney Business School
03.2025 - 07.2025

Social Media Content Creator

University of Sydney
08.2024 - 11.2024

Social Media Manager

Jo- EN MEDIA
07.2024 - 09.2024

Manager of Operations

IXAG Bar
04.2024 - 12.2024

Manager of Operations

Grill'd
02.2024 - 05.2024

Bachelor of Arts - Digital Media

University of Sydney

Bachelor of Arts - Marketing

University of Sydney
Benny Wu