Benson Mbenjele
Tapping,WA
Summary
Reliable, energetic Mechanic with a passion for hands-on work. Identifies issues early and comes up with cost-effective solutions for clients and businesses.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Workshop Controller
Mycar
07.2023 - Current
- Analyzed transactions to find methods to simplify procedures, improve processes and maximize resources.
- Managed and motivated employees to be productive and engaged.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Improved safety procedures to create safe working conditions for workers.
- Cross-trained existing employees to maximize team agility and performance.
- Onboarded new employees with training and new hire documentation.
- Planned and directed staffing, training, and performance evaluations to develop and control sales and service programs.
- Accomplished multiple tasks within established timeframes.
- Maximized performance by monitoring daily activities and mentoring team members.
- Maintained a professional, organized, and safe environment for employees and customers.
Apprentice Automotive Mechanic
Mycar
02.2020 - 07.2023
- Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
- Performed major/minor services, Where I would be doing brake fluid flush, transmission service, replacing drive belts, replacing spark plugs, replacing differential oil, and other service items of that nature on a variety of vehicles from small to large
- Assisting in the front office with booking appointments, cash handling, advising customers on what they need to do to their vehicles, ordering parts, assisting with store online engagements delivering great customer service, and acquiring Google reviews
- I've performed major/minor mechanical repairs such as replacing valve cover gaskets, replacing worn bushes on suspension, performing wheel alignments, and utilizing a scan tool to reset engine codes after repairs
- I've also done major mechanical repairs such as replacing timing belts/chains, brake pads, brake discs, starter motors, alternators, radiators, and other items of that nature on various models and vehicles
- Maintaining overall tidiness of the workshop and maintaining the stock of PPE
- Inspected damaged vehicles to estimate repair labor costs and required parts expenses.
Electrical Engineer Intern
Industrial Automation Group Pty Ltd
04.2019 - 11.2019
- Assisted with planning and organization for site visits and projects
- Completed basic engineering drawings using CAD
- Wired and mounted a computer to complete water level testing
- Assisted with the installation and calibration of the satellite
- Inspected, adjusted, and upgraded system programs with head engineer
Education
No Degree - Light Vehicle Automotive Certificate III
Motor Trade Association
Balcatta, WA07.2023
Certificate II in Automotive Air Conditioning
Motor Trade Association
Balcatta, WA07.2023
Light Vehicle Technology Trade Certificate
Department of Training And Workforce Development
Perth, WA07.2023
Skills
- Verbal and Written Communication
- Sales and Marketing
- Issue and Conflict Resolution
- Customer Relationship Management
- Business Analysis
- Maintenance and Repair Management
- Staff Management
- Hazard Monitoring and Management
- Analytical and Critical Thinking
- Troubleshooting and Diagnostics
- Schedule Preparation
- Valid Driver's License
Certification
Trade Certificate in Light Automotive
Certificate III Sport and Recreation
Certificate III Light Vehicle Technology
Certificate II Automotive Air conditioning
High School Certificate
Occupational Health and Safety white card
Full manual Driver's license
First Aid
Timeline
Workshop Controller
Mycar
07.2023 - Current
Apprentice Automotive Mechanic
Mycar
02.2020 - 07.2023
Electrical Engineer Intern
Industrial Automation Group Pty Ltd
04.2019 - 11.2019
No Degree - Light Vehicle Automotive Certificate III
Motor Trade Association
Certificate II in Automotive Air Conditioning
Motor Trade Association
Light Vehicle Technology Trade Certificate
Department of Training And Workforce Development
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