Ben Van De Mortel
Sydney,Australia
Summary
Results-oriented professional with expertise in people management and communication. Proven ability to troubleshoot and resolve technical issues efficiently. Strong track record of exceeding revenue targets and driving business growth through effective networking and lead development. Committed to delivering innovative business strategies that enhance organizational performance.
Overview
24
24
years of professional experience
3
3
Certifications
Work History
Pool Technician
Pool Werx Campbelltown
06.2025 - Current
- Reassembled repaired or replaced equipment according to manufacturer's specifications.
- Conducted regular water quality tests and balanced chemicals for safety and clarity.
- Troubleshot electrical components related to pool operations such as timers, switches and circuit breakers.
- Cleaned debris from filter system components on a regular basis in order to maintain optimal performance of the system.
Pool Technician
Pool Service Company
11.2024 - 06.2025
- Maintained pool equipment and ensured optimal functionality for client satisfaction.
- Conducted regular water quality tests and balanced chemicals for safety and clarity.
- Delivered exceptional customer service, addressing inquiries and resolving issues promptly.
- Inspected pool equipment for proper functioning of pumps, filters and control equipment.
Pool Heating/Trades Assistant
Madimack/Paladin
Sydney, Australia
04.2024 - 11.2024
- Quoting, installation of Madimack's heat pumps
- Sizing up and providing a full quotation for the installation of pool heat pumps including foundation, plumbing and assisting with electrical in terms of cable running
- Performing warranty
Commercial Pool Technician
Network Pool & Spa Services
Sydney, Australia
03.2022 - 04.2024
- Maintaining commercial pools all over Sydney
- Monitoring various types of controllers including Ozone, automatic dosing
- Replacing 02, removal and installation of pool pumps, filters, and re-plumbing pipework
Business Development Manager
Corporate Traveller
Sydney, NSW
02.2018 - 03.2022
- Developed strategic partnerships to enhance client travel solutions.
- Analyzed market trends to identify growth opportunities for corporate travel services.
- Managed client relationships to ensure satisfaction and repeat business in travel services.
- Implemented effective sales strategies to boost engagement with potential clients.
Boatswain's Mate
Royal Australian Navy
Sydney, NSW
01.2002 - 01.2018
- Supervised deck operations, ensuring safety and compliance with naval protocols.
- Coordinated maintenance of vessel equipment and machinery for optimal performance.
- Conducted drills and exercises to enhance crew readiness and emergency response.
- Steered boats along plotted routes to transport guests to destinations.
Education
High School Diploma -
Castle Hill High
Sydney, NSW12-2001
Skills
- Salesforce and Microsoft Office
- Equipment maintenance and inspection
- Water quality testing
- Electrical troubleshooting
- Pool system repair
- Quotation preparation
- Strategic partnerships
- Client management and relationship management
- Negotiation skills
- Sales strategies
Certification
Forklift License
References
References available upon request.
Timeline
Pool Technician
Pool Werx Campbelltown
06.2025 - Current
Pool Technician
Pool Service Company
11.2024 - 06.2025
Pool Heating/Trades Assistant
Madimack/Paladin
04.2024 - 11.2024
Commercial Pool Technician
Network Pool & Spa Services
03.2022 - 04.2024
Business Development Manager
Corporate Traveller
02.2018 - 03.2022
Boatswain's Mate
Royal Australian Navy
01.2002 - 01.2018
High School Diploma -
Castle Hill High