BEN VINCENT PISANO
Fraser Rise,VIC
Summary
With extensive experience in a fast-paced, high-stakes business environment, I have developed strong leadership and problem-solving abilities. My expertise lies in strategic planning and operational efficiency, allowing me to effectively tackle complex challenges and devise innovative solutions. As I transition into a new field, I offer a fresh perspective and am eager to leverage my experience to drive success and foster innovation in my next role.
Overview
21
21
years of professional experience
1
1
Certification
Work History
General Manager
Melway Constructions
01.2010 - 01.2023
- Coordinated the preparation and submission of job tenders.
- Evaluated work requirements and provided quotes.
- Oversaw financial operations.
- Managed payroll operations diligently.
- Enhanced overall client contentment.
- Handled relationships with key stakeholders.
- Performed detailed audits to ensure compliance with standards.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Implemented operational strategies and effectively built customer and employee loyalty.
- Enhanced customer satisfaction with introduction of customer feedback system, leading to service improvements and repeat business.
Family Business
Marvin Canteen Services Pty Ltd
01.2003 - 12.2017
- Established and strengthened client connections.
- Managed financial transactions.
- Optimized the production of printed materials.
- Strengthened skills in identifying and addressing problems efficiently.
- Enhanced customer support within the hospitality sector.
- Handled telephonic communication efficiently and courteously.
- Ensured compliance with all relevant local, state, and federal regulations governing the operation of the business.
- Developed strong relationships with suppliers to ensure timely deliveries and favorable pricing for products.
- Oversaw inventory management processes, reducing waste and maintaining optimal stock levels.
Liquor Manager
Campbell Cash and Carry
04.2002 - 09.2009
- Fostered a team-oriented atmosphere among staff through effective communication and leadership techniques.
- .Ensured the cleanliness of all areas within the liquor department by implementing routine cleaning schedules.
- Coordinated special events such as tastings or themed promotions to drive sales growth and customer engagement.
- Established a safe work environment by enforcing strict adherence to company safety policies and procedures.
- Monitored industry trends to stay informed on emerging products and adjust purchasing decisions accordingly.
- Improved customer satisfaction by providing knowledgeable recommendations and personalized service for liquor purchases.
- Collaborated with team members to create engaging in-store displays that showcased popular products and promotions.
- Managed daily operations including opening/closing procedures, cash handling, and overall store appearance.
- Implemented successful marketing strategies to increase store revenue and attract new customers.
- Analyzed sales data to identify opportunities for improvement in pricing strategies or product offerings.
- Negotiated favorable contracts with suppliers for better pricing and terms, reducing costs while maintaining quality standards.
Education
VCE - Business Management
St Bernards College
Essendon, VIC12.2002
Skills
- Leadership and team building
- Operations management
- Problem resolution
- Effective leader
- Time management
- Customer relations
- Inventory control
- Customer relationship management
- Verbal and written communication
- Administrative skills
- Staff motivation
Certification
- Certificate 4 in Building and Construction
- Certificate 3 in Carpentry Services
- SOA Safely Working at Heights
- Construction Induction Card (White Card)
Languages
English
Native or Bilingual
Italian
Full Professional
Contact
- 98 Verona Crescent
- Fraser Rise, VIC3336
- 0412795009
- Ben.pisano@icloud.com
Timeline
General Manager
Melway Constructions
01.2010 - 01.2023
Family Business
Marvin Canteen Services Pty Ltd
01.2003 - 12.2017
Liquor Manager
Campbell Cash and Carry
04.2002 - 09.2009
VCE - Business Management
St Bernards College
Similar Profiles
AMALI EDMUNDAMALI EDMUND
Financial Accountant at SDK Constructions Pvt Ltd Sri Lanka Building ConstructionsFinancial Accountant at SDK Constructions Pvt Ltd Sri Lanka Building Constructions
Meriya SkariahMeriya Skariah
Construction Project Coordinator at Valayanattu ConstructionsConstruction Project Coordinator at Valayanattu Constructions
Sandeep KumarSandeep Kumar
Civil Site Engineer at S.A. ConstructionsCivil Site Engineer at S.A. Constructions