Berfin Aydin
Melbourne,VIC
Summary
Dedicated worker with excellent experience in the retail and marketing industry. Always maintaining a professional appearance and demeanour and expertly completing assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills.
Overview
6
6
years of professional experience
Work History
Sales Assistant
Sofra Home
03.2023 - Current
- Increased sales by building strong customer relationships and providing excellent service.
- Boosted store revenue through upselling and cross-selling techniques.
- Enhanced customer satisfaction with personalized product recommendations based on their needs and preferences.
- Managed inventory to ensure optimal stock levels, minimizing overstock and out-of-stock situations.
- Met and exceeded sales targets consistently, contributing to overall team success.
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Processed transactions accurately while maintaining a high level of customer service.
- Organized promotional events to engage potential customers and generate new business opportunities.
Receptionist/Sales Assistant
Win-Tech Australia
02.2020 - 12.2022
- Answer inbound calls each day to handle various concerns, set appointments and close sales
- Answer customer questions about policies and procedures with a friendly knowledgeable approach
- Meet inbound customer needs while maintaining strict performance targets
- Maximize satisfaction by anticipating needs and consistently offering expert support.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients and updated client records.
- Managed multiple tasks and met time-sensitive deadlines.
- Corresponded with clients through email, telephone or postal mail.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
Event Prop Hire
Magnolia Event Hire
06.2018 - 01.2020
- Provided customers with an individualized approach to ensure originality
- Planned and prepared for all on-location events
- Transported heavy props to and from photo shoots, activities and other events
- Maintained a highly organized environment while working through a busy schedule
- Maintained productive professional relationships with other businesses in the event industry.
- Carried out day-day-day duties accurately and efficiently.
- Worked flexible hours; night, weekend, and holiday shifts.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Education
High School Diploma -
Sirius College
Melbourne, VIC2018
Skills
- Multitasking Abilities
- Decision Making
- Self-Motivated
- Attention to Detail
- Dependable and Responsible
- Organization and Time Management
- Problem-Solving
- Processing Payments
- Cash Handling
- Sales Expertise
- Stock Management
- Multitasking
- Product knowledge
Timeline
Sales Assistant
Sofra Home
03.2023 - Current
Receptionist/Sales Assistant
Win-Tech Australia
02.2020 - 12.2022
Event Prop Hire
Magnolia Event Hire
06.2018 - 01.2020
High School Diploma -
Sirius College
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