BERNADETTE Hickmott
Gregory Hills,NSW
Summary
Hardworking Registered Nurse with success providing individualized patient care. Committed to delivering best-in-class patient care through effective education and counseling. Proven leadership focused on increasing and enhancing patient care and satisfaction. Streamline safety protocols for comprehensive patient care.
Overview
7
7
years of professional experience
Work History
Registered Nurse
NSW Health
01.2024 - Current
- Promoted family-centered care by providing education, support, and encouragement to parents during their infant''s hospital stay.
- Enhanced patient care by implementing evidence-based nursing practices and individualized care plans for neonates.
- Participated in ongoing professional development opportunities to stay current on best practices in neonatal nursing.
- Educated families about safe sleep practices, breastfeeding techniques, and infant development milestones during discharge planning sessions.
- Collaborated with physicians to develop targeted treatment plans for infants with complex medical conditions.
- Administered medications accurately and safely, ensuring proper dosages for the neonatal population.
Sales Manager
Bakers Delight
12.2022 - 12.2023
- Handled customer relations issues, enabling quick resolution and client satisfaction.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
- Identified, hired and trained highly-qualified staff by teaching best practices, procedures and sales strategies.
- Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
- Supervised sales team of 10 people, stepping in to support employees and deliver smooth sales processes for clients.
- Organized promotional events and interacted with community to increase sales volume.
Registered Nurse, Emergency Department
NSW Health
04.2019 - 05.2022
- Efficient in using the EMR computer software for ordering tests, documenting vital signs, documenting notes on patient, as well as ordering medications from pharmacy
- Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process and management and lifestyle options.
- Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
- A fully qualified Resus trained nursing
- Working towards triage training before going on maternity leave
- Competent and comfortable working within a multidisciplinary team in high stress situations
- Up to date with the latest COVID-19 information and safety plans within the hospital and the emergency department
- Updated patient charts with data such as medications to keep records current and support accurate treatments.
- Trained new nurses in proper techniques, care standards, operational procedures and safety protocols.
- Child wellbeing and protection – 2020
- EDVPM Physical Skills Emergency Department Workshop – 2020
- Emergency Management of the Seriously Ill Child (EMSIC) – 2019
- Essentials in Emergency Nursing – 2019
- COVID airway checklist and PPE – 2020 and 2021
Registered Nurse, Emergency Department
NSW Health
01.2018 - 04.2019
- Completed a 6-week preceptor ship course as part of my new graduate year, with a senior Registered Nurse
- Completed an IV Cannulation course now allowing IV cannulation insertion and venipuncture to collected pathology samples
- Working well and closely with others as part of a multiple-disciplinary team to achieve overall patient safety
- Managed care from admission to discharge.
- Assisted doctors with examinations of patients by taking vital signs and drawing blood.
- Organized and managed care of patients undergoing various therapies and procedures.
- Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process and management and lifestyle options.
Education
Graduate diploma - Emergency Nursing
University of Tasmania
11.2021
Bachelor of Nursing - Nursing
Western Sydney University
Sydney, NSW12.2017
Graduate Certificate - Emergency Nursing
University of Tasmania
11.2020
Skills
- Product Knowledge
- Sales Expertise
- Patient Care and Monitoring
- Privacy and Confidentiality
- Medication Side Effect Knowledge
- Endotracheal Intubation
- Paediatric Advanced Life Support
- Patient Stabilization
- Breastfeeding support
- Family-centered care
- Premature infant care
- Developmental care
Affiliations
Demonstrated commitment to ongoing professional development to keep abreast of the latest developments, techniques and research into best practice, and maintain clinical skills at the highest standard.
professional memberships
Registered Nurse – AHPRA
Member of Australian Nursing Federation
Timeline
Registered Nurse
NSW Health
01.2024 - Current
Sales Manager
Bakers Delight
12.2022 - 12.2023
Registered Nurse, Emergency Department
NSW Health
04.2019 - 05.2022
Registered Nurse, Emergency Department
NSW Health
01.2018 - 04.2019
Graduate diploma - Emergency Nursing
University of Tasmania
Bachelor of Nursing - Nursing
Western Sydney University
Graduate Certificate - Emergency Nursing
University of Tasmania
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