Bernadette Mirano, CDMP
Harrison,ACT
Summary
Highly driven Certified Data Management Professional with strong understanding of best practices and control principles on data management particularly reference data, and has critical mindset for data integrity and process efficiency.
Skilled in developing and maintaining artefacts related to data management such as standard, policies and guidelines and driving data governance forums, projects and initiatives.
Experienced Business Analyst with background in designing and managing workflows in Collibra as well as requirements gathering, process flow analysis, user acceptance testing, training business users and stakeholder communication using Agile methodologies.
Overview
20
20
years of professional experience
Work History
Vice President – Data Governance
DEVELOPMENT BANK OF SINGAPORE
10.2019 - 10.2023
- Act as a data partner to support data stewards and help operationalize various aspects of data governance and raise awareness on data literacy, ownership and quality
- Liaise with data stewards and data owners to identify data quality issues, support root cause analysis activities and facilitate timely resolution
- Develop and maintain standard, guidelines and standard operating procedures aligned with data governance policies, leveraging Collibra functionalities
- Run data management projects and facilitate project delivery by organizing meetings and workshops, preparing materials and metrics, tracking of action items and recording minutes as required
- Participate in Data Governance and Data Quality forums and other cross-functional data initiatives to support areas of data governance and data quality
- Lead reference data stream and work with technology team on Collibra user interface design, prioritization and backlog review, implementation and release planning
- Configure and maintain Collibra to support data governance processes and train users on workflows, metadata management, data upload and other functionalities.
Consultant for DBS
ALPHA Z ANALYTICS SINGAPORE
12.2018 - 10.2019
Senior Associate – Reference Data Control
STANDARD CHARTERED BANK (SINGAPORE)
10.2012 - 09.2018
- Define and document business requirements to support deployment of Portfolio Control Tool 2 (PCT2) - SCB’s repository of portfolio reference data
- Communicate and collaborate proactively with internal customers to agree on workflows and data dictionary, as well as identify gaps and uncover areas for improvement to ensure business and technology alignment
- Review functional specifications and provide input on creation of process flows and diagrams and design of user interface
- Evaluate and recommend system enhancements to automate manual processes and improve operational efficiency
- Perform gap analysis to identify current pain points and propose solutions to ensure that desired future state is delivered
- Participate in requirements prioritization and ensure risks for potential delay in delivery of critical items are highlighted to senior stakeholders and tactical solutions are proposed, where necessary
- Create User Acceptance Testing (UAT) plan, test scenarios and conduct UAT tests
- Train users on PCT2 functionalities and liaise with business users for any issues or clarifications on existing functionalities and assessment of any future system enhancements.
Senior Analyst - Client Reference Data
CREDIT SUISSE (SINGAPORE)
05.2012 - 10.2012
- Execute data maintenance in static systems such as client data/account creation, amendment, validation, deactivation, repair and enrichment of records
- Perform root cause analysis and research on process exception, data quality issues, etc
- To support key internal clients
- Monitor, manage and mitigate data quality breaks, minimizing operational risks issues associated with data maintenance
- Understand the business areas that the group supports and manage workflow based on Customer/Market priority and sensitivities
- Conduct review of various control reports and take action as necessary
- Act as an intermediary between clients and deployed counterparts.
Assistance Vice President – Client Onboarding Group
BARCLAYS CAPITAL (SINGAPORE)
12.2006 - 01.2012
- Supervise a team of 12 analysts in-charge of maintaining the bank’s central counterparty database - Shared Data Services (SDS)
- Daily activities include updating the database through creation of new client records, amendments to existing legal structure, set up of additional codes and classifications, and deletion of redundant information
- Manage workflows and processes/governance controls that drives reference data management capabilities
- Perform root cause analysis on process exception and data quality issues and developing and communicating resolutions to support key internal clients
- Perform review of guidelines, policies and procedures relating to data maintenance and seek appropriate signoffs
- Work with team leads to develop or improve business processes by producing productivity reports and dashboards
- Attend regular conference calls with regional heads to discuss issues and communicate procedural changes
- Develop business cases as needed where technological infrastructure build/changes are identified.
Research Manager - US/Canada M&A Research
THOMSON REUTERS (MANILA, PHILIPPINES)
05.2003 - 11.2006
- Supervise a team of 11 analysts responsible for providing accurate and timely research and processing of US/Canada M&A activities including the setup and maintenance of counterparties involved in these transactions
- Process financial and legal advisory submissions from M&A advisors and assist in the preparation of quarterly M&A press releases
- Submit required reports/stats to present individual performance, updates, and team achievements
- Ensure that the team meets or exceeds the required monthly productivity goals to guarantee enriched, accurate, and timely information
- Attend to and resolve complicated client intra/inter office queries regarding the database to guarantee optimum service provided to clients.
Education
Bachelor of Science in Commerce - Business Administration (Cum Laude)
University of Santo Tomas
Manila, Philippinnes06.2003
Timeline
Vice President – Data Governance
DEVELOPMENT BANK OF SINGAPORE
10.2019 - 10.2023
Consultant for DBS
ALPHA Z ANALYTICS SINGAPORE
12.2018 - 10.2019
Senior Associate – Reference Data Control
STANDARD CHARTERED BANK (SINGAPORE)
10.2012 - 09.2018
Senior Analyst - Client Reference Data
CREDIT SUISSE (SINGAPORE)
05.2012 - 10.2012
Assistance Vice President – Client Onboarding Group
BARCLAYS CAPITAL (SINGAPORE)
12.2006 - 01.2012
Research Manager - US/Canada M&A Research
THOMSON REUTERS (MANILA, PHILIPPINES)
05.2003 - 11.2006
Bachelor of Science in Commerce - Business Administration (Cum Laude)
University of Santo Tomas
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