Bernadette Phillips
Brisbane,QLD
Summary
Customer-oriented store manager offering several years of experience in hospitality operations, sales and service team leadership and profitability strategies. Organized and skilled at prioritizing daily tasks and following through to achieve performance and productivity goals. Recruits, trains, develops and manages team of store associates and assistant managers.
Overview
7
7
years of professional experience
Work History
Store Manager
Subway
Southbank, Qld
03.2025 - Current
Store Manager
Subway
Southbank, Qld
03.2025 - Current
- Managed daily store operations and ensured compliance with company standards.
- Maintained inventory levels and ordered supplies to meet store needs.
- Trained and supervised team members on food preparation and customer service.
- Resolved customer complaints and provided excellent service experiences.
Assistant Manager
KFC
Nelson, Nz
02.2022 - 02.2025
- Assisted in managing daily operations and staff scheduling for efficient service.
- Trained new employees on company policies and customer service standards.
- Coordinated inventory management to ensure stock levels met demand.
- Monitored food safety practices to maintain compliance with health regulations.
Warehouse Operator
L’Oréal New Zealand
Auckland , New Zealand
11.2019 - 11.2024
- .
- Organized products in designated storage areas for easy access.
- Managed inventory using L'Oréal's warehouse management system.
- Received and processed incoming shipments efficiently and accurately.
- Maintained a clean and safe work environment following safety protocols.
Education
School Certificate
Auckland , NzSkills
- Store operations
- Inventory management
- Customer service
- Team training
References
References available upon request.
Timeline
Store Manager
Subway
03.2025 - Current
Store Manager
Subway
03.2025 - Current
Assistant Manager
KFC
02.2022 - 02.2025
Warehouse Operator
L’Oréal New Zealand
11.2019 - 11.2024
School Certificate