Bernadette Rutmat
Bilinga
Summary
Dynamic and detail-oriented professional with a proven track record at Bolton Clarke, adept in maintaining high standards of cleanliness and providing exceptional customer service. Skilled in communication and task completion, demonstrated through efficient training of new employees and enhancing customer satisfaction. Excelled in fast-paced environments, ensuring both efficiency and quality in every task.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Residential Support Worker
Bolton Clarke
03.2024 - Current
- Maintained a safe and clean environment by adhering to infection control protocols and performing routine cleaning tasks.
- Served nutritious meals while accommodating dietary restrictions and preferences of each resident in the nursing home setting.
- Improved efficiency by maintaining organized work area.
- Assisted in training new employees, promoting skill development.
Retail
McDonald's Restaurant
11.2023 - 03.2024
- Provided excellent service through active listening skills, addressing customers'' needs effectively .
- Greeted all customers warmly to build welcoming and positive atmosphere within store.
- Assisted customers by answering questions and fulfilling requests.
- Increased sales by offering advice on purchases and promoting additional products.
Waitress
Lam Lam Dalicate Thai Restaurant
10.2023 - 03.2024
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
Education
Health
Southern Cross University
Gold Coast, QLD04-2025
High School Certificate
Port Moresby National High School
Port Moresby, Papua New Guinea12-2021
Middle School Education
Marianville Secondary School
Port Moresby,Papua New Guinea10-2019
Skills
- Task completion
- Load and unload
- Communication skills
- Worksite cleanliness
- Attention to detail
Certification
First Aid
CPR Certified
Diploma of Health ( Nursing Pathway)
Languages
English
Professional Working
Pidgin
Native or Bilingual
Timeline
Residential Support Worker
Bolton Clarke
03.2024 - Current
Retail
McDonald's Restaurant
11.2023 - 03.2024
Waitress
Lam Lam Dalicate Thai Restaurant
10.2023 - 03.2024
First Aid
CPR Certified
Diploma of Health ( Nursing Pathway)
Health
Southern Cross University
High School Certificate
Port Moresby National High School
Middle School Education
Marianville Secondary School
Similar Profiles
Muna MoktanMuna Moktan
Personal Care Assistant at Bolton Clarke (Princeton View Aged Care)Personal Care Assistant at Bolton Clarke (Princeton View Aged Care)
Harjeet SinghHarjeet Singh
Disability Support Worker at Bolton Clarke Ality Greenview Age Care.Disability Support Worker at Bolton Clarke Ality Greenview Age Care.
Simran ChhabraSimran Chhabra
Roster Co-Ordinator/ Senior Adminstration Officer at Bolton ClarkeRoster Co-Ordinator/ Senior Adminstration Officer at Bolton Clarke