Caring and empathetic support worker with 8 years of experience providing support for adults and young people with disabilities.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
18
18
years of professional experience
Work History
Support Worker
Key Assets Australia
01.2016 - Current
Assisted clients with daily living needs to maintain self-esteem and general wellness.
Helped clients manage and reach individual goals, supporting independent progression and social skills.
Enhanced the quality of care for clients by providing personalized support and assistance with daily living activities.
Transported clients to appointments, shopping venues and entertainment events according to determined schedule.
Transport children and young people where necessary
Support Children and youth people
Assist and coordinator events and children and youth people activities as required
Supervision and observation of contact with family members
Reporting, preparing other appropriate records, in line with with Key Assets Australia Policies and Procedures
Observe and implement Child Safeguarding procedures
Liaise with other agencies and professionals
Development Officer
Role Models And Leaders Australia
09.2020 - 12.2020
Mentored individual youths, providing guidance and support in setting and achieving personal goals.
Implemented behaviour management techniques that fostered a respectful learning environment conducive to personal growth.
Collaborated with community partners to expand resources and opportunities for youth development initiatives.
Managed budgets and resources efficiently, ensuring program sustainability without sacrificing quality or impact.
Enhanced youth engagement by developing and implementing innovative programs tailored to their interests and needs.
Encouraged healthy lifestyle choices through physical fitness activities designed for various skill levels while emphasizing teamwork over competition.
Established a safe and supportive environment for all participants, fostering trust, open communication, and positive relationships among peers.
Empowered youths by encouraging self-expression through creative outlets such as arts projects or group performances.
Organized workshops and training sessions aimed at developing essential life skills in young people, such as communication, leadership, and problemsolving.
Promoted educational success by collaborating with teachers and administrators on academic interventions tailored to individual student needs.
Assisted schools with at-risk youth behaviour, education and extracurricular activities to reinforce youth development programs.
Reception
Geraldton Magistrates courthouse
12.2007 - 02.2008
Operate telephone to answer calls, forward call and provide information
Greet persons entering the building, determine nature and purpose of visit, and direct or escort them to specific destinations
Transmit information or documents to customers, using computer, mail or facsimile machine
Hear and resolve complaints from customers
File and maintain records
Collect, sort, distribute or prepare mail and messages
Time management, dividing time evenly to get tasks done on time.
Ensured compliance with company policies and industry regulations regarding customer data privacy, confidentiality, and security measures in place at the reception area.
Consistently kept reception area clean and tidy and maintained presence at desk area.
Fostered a welcoming atmosphere at the reception area, greeting visitors warmly while maintaining confidentiality about patient matters at all times.
Teachers assistant
Mount Tarcoola Primary School
02.2006 - 12.2007
Instruct and monitor students in the use and care of equipment to prevent injuries and damage
Prepare lesson materials, bulletin board displays, equipment and demonstrations
Organize and supervise and other recreational activities to promote physical, mental and social development
Conduct demonstrations to teach skills such as sports, dance and handicraft
Provide extra assistance to students with special needs.
Handed out classroom materials, like pencils, paper, and crayons.
Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
Supported student learning objectives through personalized and small group assistance.
Skills
Good communication skills
Able to work independently or as part of a team
Able to accept direction and supervision
Good organisational skills
Able to work without supervision
Confidentiality and Privacy
Cultural Sensitivity
Relationship Building
Certificates Education
Completion of year 12
Certificate II in Community Services
Attributes
Patient in dealing with people
Enjoy helping children learn
Good presentation and pleasant manner
Responsible
Honest and reliable
Sense of humor
References
Adeline Ryder, Playgroup Co-ordinator for Playgroups WA, 0447807960
Robert Bradley, Housing Officer for MRAC, 0447230057