Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Bernadine McLoughlin

Ormiston

Summary

A strong focus on continuous improvement and risk assessment. Proven expertise in root-cause analysis and documentation management, driving successful customer complaint investigations. Recognized for attention to detail and teamwork, ensuring compliance with quality standards and enhancing product safety.

Overview

26
26
years of professional experience
1
1
Certification

Work History

Quality Systems Coordinator

Kerry Ingredients
06.2006 - 04.2025

Assisted in maintaining site HACCP and other risk assessment systems.

Reviewed, updated and maintained site Quality Systems.

• Quality Management system requirements quality/ food safety requirements and GSFI requirements.

Completed technical response deadlines efficiently for customer queries and regulatory demands.

•-Document Controller Support for Site by generating and maintaining quality and

department procedures to enable structured training and adherence to relevant standards

• Set up of products in relation to finished goods; raw materials. COA template creations

• Support in set up of raw material risk assessments and food fraud assessments

• Intelex & SAP Quality Superuser

• Customer Complaint investigations and final report writing.

• Updating all complaint portals for key customers.

• Participate in internal and external audits as required.

• Recipe Controller NPI set ups /amendments back up.

• Loftware Labelling set ups/ amendments

• Monthly complaints Regional Reporting

• Key Customer Monthly/Quarterly Reports

• Analyzed trends in non-conformance and customer complaints.

Quality Assurance Technologist

Kerry Ingredients
05.1999 - 06.2006

• Quality testing and positive release of raw materials and Finished goods. Testing included Analytical Chemistry, organoleptic testing, quantitative and qualitative testing.

• Create Certificate of Analysis for finished goods

• Coordinate / take samples for external testing eg microbiolical.

• Investigate nonconforming products and preformed root cause analysis

• Calibration of Lab equipment

• Internal Audits

Education

Associate Diploma - Food Processing

University of Queensland
Brisbane, QLD

Skills

  • Corrective and preventive actions
  • Continuous improvement
  • Root-cause analysis
  • Lean manufacturing principles
  • Documentation management
  • SAP
  • Customer focus orientation
  • Document control management
  • Raw material questionnaires
  • Internal quality audits
  • Strong work ethic
  • Teamwork
  • Attention to detail
  • Multitasking Abilities
  • Documentation control
  • Risk assessment
  • Report writing
  • Quality assurance

Certification

Internal Audits

HACCP refresher

Risk Assessment

Timeline

Quality Systems Coordinator

Kerry Ingredients
06.2006 - 04.2025

Quality Assurance Technologist

Kerry Ingredients
05.1999 - 06.2006

Associate Diploma - Food Processing

University of Queensland
Bernadine McLoughlin