Summary
Overview
Work History
Education
Skills
Social outing, swimming, sports, watching history documentries
Timeline
Generic

Bernard Cook

Western Australia,WA

Summary

Compassionate with strong dedication to helping individuals in need of mental health support. Skilled in providing patient-centered care and evidence-based interventions. Possesses deep understanding of mental health and behavioral sciences with ability to utilize knowledge to assist individuals in managing mental health challenges.

Focused skilled in delivering caring and compassionate support to address issues. Well-versed in leading both one-on-one and group counselling sessions to improve client well-being and coping skills development. Two -year history of advocating for clients to obtain resources and enhance support networks. Adept at optimizing program operations to maximize support.

Helped clients to identify and address substance abuse issues through individual and group therapy sessions. Compassionate with strong dedication to helping individuals in need of mental health support. Skilled in providing patient-centered care and evidence-based interventions. Possesses deep understanding of mental health and behavioral sciences with ability to utilize knowledge to assist individuals in managing mental health challenges.

Overview

14
14
years of professional experience

Work History

Mental Health Support Worker

Mable
01.2022 - Current
  • Provided complex crisis intervention and stabilization to patients in psychological distress.
  • Documented client progress in confidential files.
  • Developed and implemented activities to help clients develop social and independent living skills.

Automotive Sales Consultant

Johns Andrew Mazda
10.2014 - 03.2020
  • Closed sales by overcoming objections, asking for sales, negotiating price, and completing purchase contracts,
  • Demonstrated automobiles by explaining characteristics, capabilities, and features, taking test drives and explaining warranties and services.
  • Answered telephone and email inquiries from potential customers.
  • Prepared purchased vehicles and completed final delivery checks.
  • Responded to customer enquiries via telephone and email.
  • Followed-up on warm Internet leads and responded to customer questions about vehicle availability, price, and options while fielding inquiries from various marketing websites.
  • Qualified buyers by matching requirements and interests to various car or truck models and discussing finance options.
  • Negotiated purchase prices and explained sales, warranty, and optional products.
  • Completed registration paperwork and sales documentation.
  • Developed successful sales strategies to maximize customer satisfaction and profit.
  • Greeted customers on lot and in showroom to answer questions about brand and available inventory.
  • Met customers on lot and in showroom to discuss available vehicles and options.
  • Prepared purchased vehicles and completed final delivery checks

VW SALES EXECUTIVE

Continental Car Services
07.2012 - 08.2013
  • Achieved sales goals and service targets by cultivating and securing new customer relationships.
  • Negotiated and closed profitable sales contracts with new and existing customers to increase loyalty and retention.
  • Developed and presented valuable sales presentations to potential customers to highlight features and benefits of products.
  • Increased revenue by implementing effective sales strategies in sales cycle process from prospecting leads through close.
  • Analyzed past sales data and team performance to develop realistic sales goals.
  • Researched sales opportunities and possible leads to exceed sales goals and increase profits.

Sales Executive

INCHCAPE RETAIL GROUP VW
05.2009 - 10.2011
  • Achieved sales goals and service targets by cultivating and securing new customer relationships.
  • Negotiated and closed profitable sales contracts with new and existing customers to increase loyalty and retention.
  • Developed and presented valuable sales presentations to potential customers to highlight features and benefits of products.
  • Researched sales opportunities and possible leads to exceed sales goals and increase profits.
  • Analyzed past sales data and team performance to develop realistic sales goals.

Education

GED -

DSC
Perth, WA
08.2021

GED -

David Foreman & Associate
New Zealand
07.1987

GED -

Christchurch Boys High School
Christchurch New Zealand
08.1978

Skills

  • Mental Health Disorders Knowledge
  • Mobility Support
  • Psychosocial Assessments
  • Constructive Feedback
  • Safety and Risk Assessments
  • Behavioral Health Electronic Health Records
  • Community Integration
  • Meeting Support
  • Supporting Daily Living Needs

Social outing, swimming, sports, watching history documentries

My entire career has been centred around helping people achieve their goals. I am compassionate empathetic person by nature by nature who embraces the cultural diversity of all participants regardless of their background or currant states.  I am big sports fan love to support my favourite  teams.  I love interesting conversation and always have a kind listening ear. I am really excited about being able to bring great energy and skills to the assistance of all participant who explore the community and leisure activities.

Timeline

Mental Health Support Worker

Mable
01.2022 - Current

Automotive Sales Consultant

Johns Andrew Mazda
10.2014 - 03.2020

VW SALES EXECUTIVE

Continental Car Services
07.2012 - 08.2013

Sales Executive

INCHCAPE RETAIL GROUP VW
05.2009 - 10.2011

GED -

DSC

GED -

David Foreman & Associate

GED -

Christchurch Boys High School

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Bernard Cook