Bernice McWhinney
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals.
Overview
19
19
years of professional experience
Work History
Owner
Home Cleaning by Design
03.2016 - Current
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Cleaning at a high standard and great eye for detail.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
Director
Vineyard Children's Early Learning Centre
01.2007 - 01.2016
- Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
- Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
- Established a culture of continuous improvement by fostering open communication channels and empowering employees to voice their ideas.
- Cultivated a positive work environment that fostered employee engagement, increased retention rates, and boosted overall team morale.
Room Leader
Hornsby Children's Early Learning Centre
01.2006 - 12.2007
- Supported the hiring process, participating in interviews and helping select qualified candidates who fit well with the existing team culture.
- Implemented cross-training initiatives to improve staff versatility in handling diverse tasks across different departments when necessary.
- Improved inventory management, optimizing supplies usage and minimizing waste in housekeeping operations.
- Provided constructive feedback to employees through regular performance evaluations, setting clear expectations for improvement when needed.
- caring for children ages from 2 years to 6 years.
Education
High School Diploma -
Doonside Technology High School
Doonside, NSW12-1992
Skills
- Customer relations
- People management
- Workload management
- Small business operations
- Relationship building
Timeline
Owner
Home Cleaning by Design
03.2016 - Current
Director
Vineyard Children's Early Learning Centre
01.2007 - 01.2016
Room Leader
Hornsby Children's Early Learning Centre
01.2006 - 12.2007
High School Diploma -
Doonside Technology High School
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