Summary
Overview
Work History
Education
Skills
Certification
Volunteer Experience
Additional Information
Timeline
Generic

BERNICE KAY TALENTO

Bankstown,NSW

Summary

Organized and dedicated with a proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments. Familiar with navigating Apple's MAC software.

Overview

1
1
year of professional experience
1
1
Certification

Work History

CUSTOMER SERVICE REPRESENTATIVE AND CASHIER

AG Marketplace
01.2023 - Current
  • Possesses exceptional communication skills and is highly motivated to provide outstanding service to customers
  • Provided exceptional customer service by greeting customers, processing sales, handling cash, and resolving customer complaints
  • Maintained accurate records of transactions and balanced cash drawer.

PRIVATE TUTOR

Tutorific - Self Employed
09.2023 - Current
  • Facilitates problem-solving with a curious mind and critical thinking skills
  • Provides a role model for student
  • Collaborates effectively with parents and the organization to increase student performance.

Education

EAST HILLS GIRLS TECHNOLOGY HIGH SCHOOL
09.2021

Bachelor of Applied Science (Speech Pathology) - Health Sciences

University of Sydney
Sydney, NSW
11.2025

Skills

  • Verbal and Written Communication
  • Customer Service
  • efficient time management
  • proficient in navigating Mac
  • excellent collaborative skills

Certification

Hand Health Student Health Practitioners (Online Learning Module), Australian Commission of Health and Hand Hygiene Saftey (National Hand Hygiene Initiative), 03/01/22

Volunteer Experience

  • Collaborated with special education teachers, Determined appropriate actions and discourse for students with special needs. Took the initiative in interacting with students to establish rapport and assist in the completion of learning goals. Supervised to ensure a safe environment for students., Caroline Chisholm School, NSW education Student Community Involvement Program (SCIP) Program
  • Facilitated monitoring and documentation of nursing care, Provided a high level of care in accordance with health practice guidance. Worked with multidisciplinary team members to provide comprehensive care in a fast-paced environment. Utilized effective communicative skills with patients regarding their health requests and needs., Bankstown-Lidcombe Hospital, Nursing and Allied Health- Work Ready Program For NSW Education Students
  • COMMUNITY STUDENT SPEECH LANGUAGE PATHOLOGIST, Completed administrative tasks such as liaising with key stakeholders verbally, through email and updating Penelope Case Management Software for paediatric client. Proficiently provided verbal and written reflections with case speech language pathologist team for professional development., 04/01/23, 05/01/23, BCRG Chester Hill Preschool
  • Worked as a productive team member to design a yearbook, Oversaw all aspects of the design and development process as well as problem-solving for emergent issues and disagreements among members. Utilized collaborative skills and communicative abilities to meet required deadlines with fellow members., 07/01/19, 09/01/19, East Hills Girls Technology Highschool, Yearbook Team Member

Additional Information

PROFESSIONAL PLACEMENT


Clinical Student Speech Language Pathologist - The University of Sydney SPEECH Clinic | August 2023 - November 2023

  • Completed administrative tasks such as liaising with key
  • stakeholders verbally, through email and updating Penelope Case Management Software for paediatric client
  • Conducted independent sessions with intricate session plans catering to parent and client goals
  • Proficiently provided verbal and written reflections with speech language pathologist team for professional development

Community Speech Language Pathologist - BCRG Chester Hill Preschool | April 2023 - May 2023

  • Liaised with preschool teachers on language and speech targets for develop of children communication skills
  • Crafted session plans catering to needs of children


Nursing and Allied Health Work Ready Program For NSW

Education Students - Bankstown-Lidcombe Hospital | December 2019 - December 2019

  • Facilitated monitoring and documentation of nursing care throughout patient's stay
  • Provided a high level of care in accordance with health practice guidance
  • Worked with multidisciplinary team members to provide comprehensive care in a fast pace environment
  • Utilised effective communicative skills with patients regarding

their health requests and needs


VOLUNTEER EXPERIENCE


NSW education Student Community Involvement Program

(SCIP) Program - Caroline Chisholm School | July 2019 - September 2019

  • Facilitated monitoring and documentation of nursing care throughout patient's stay
  • Provided a high level of care in accordance with health practice guidance
  • Worked with multidisciplinary team members to provide comprehensive care in a fast pace environment
  • Utilised effective communicative skills with patients regarding their health requests and needs

Timeline

PRIVATE TUTOR

Tutorific - Self Employed
09.2023 - Current

CUSTOMER SERVICE REPRESENTATIVE AND CASHIER

AG Marketplace
01.2023 - Current

EAST HILLS GIRLS TECHNOLOGY HIGH SCHOOL

Bachelor of Applied Science (Speech Pathology) - Health Sciences

University of Sydney
BERNICE KAY TALENTO